General, Online Services

my Social Security: What to Know about Signing Up or Signing In

January 20, 2022 • By

Reading Time: 2 Minutes

Last Updated: November 2, 2023

older couple reviewing information a laptop computerWe want to help you get the services you need as quickly and safely as possible. Your personal my Social Security account is your gateway to doing business with us online.

Whether you receive benefits now or in the future, you will want to create your personal my Social Security account or use the one you may already have. More than 64 million people already have an account!

Did you know you can use your personal my Social Security account to request a replacement Social Security card (in most states), check the status of an application, verify your earnings, estimate future benefits, or manage the benefits you already receive? Watch our brief video about the benefits of having an account.

We are committed to protecting your information and benefits and take this responsibility seriously. That’s why we ask for personal information to verify your identity in order to create a personal my Social Security account. We work with external partners to securely verify your identity. We do this to protect your data while making our online services easy for you to use.

Ready to sign up? You can now create your new my Social Security account through either of these two credential partners: Login.gov or ID.me.

  • Login.gov is the public’s one account for simple, secure, and private access to participating U.S. government agencies.
  • ID.me is a single sign-on provider that meets the U.S. government’s online identity proofing and authentication requirements.

A credential includes your username, password, and two-step verification factors. A trusted credential partner helps us securely verify your identity online.

Here is a brief list of some things you need to know when creating or accessing your personal my Social Security account.

I have never accessed my Social Security, and I do not have a Login.gov or ID.me credential:

Visit the my Social Security webpage to get started. You will have the option to create an account with your preferred credential partner, Login.gov or ID.me. Keep in mind:

  • You must be 18 years of age or older and have a Social Security number.
  • You will be redirected to the partner’s website when you select “Sign in with Login.gov” or “Sign in with ID.me.”
  • You must provide a valid email address and some additional information.
  • Once you create the credential, you’ll return to the my Social Security webpage for next steps.

I have never accessed my Social Security, but I already have a Login.gov or ID.me credential:

You can sign in with your credential on the my Social Security webpage and follow the prompts.

I have accessed my Social Security with a Social Security username and password that I created before September 18, 2021:

You should still sign in using your Social Security username and password. This is the first option on the Sign In screen.

I have accessed my Social Security using my existing Login.gov or ID.me credential:

You can sign in to my Social Security using that Login.gov or ID.me credential.

Please encourage your friends and family to create their personal my Social Security account today!

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About the Author

Darlynda Bogle, Acting Deputy Commissioner for Communications

Darlynda Bogle, Acting Deputy Commissioner for Communications

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Comments

  1. Nichole B.

    I have some very important documents that I need to get to a SS office but, am hesitant on sending them regular USPS. Can I physically drop them off at the local South Jordan, UTAH location? Or will they sign for a ‘signature required’ package? I have called 3 time on hold for over 5 hours each time to just get hung up on at the end of the night.

  2. A. S.

    Social security is important. href=”http://applytruenet.com”>thanks for this

  3. A. D.

    Social security is one of the most important thing that we have to follow href=”http://applytruenet.com”>thanks for sharing this with us

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  5. Nagorik V.

    Thanks for your Information. Nagorik Voice

  6. Nancy

    I need to change my login id. How do I do that? my email changed.

    • Mary F.

      I received a letter telling me that I did not reveive last months check because of wrong address. However SS sent the letter to the correct address. How do I get the checks that are owed to me?

      • Ann C.

        Hi, Mary. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

  7. Dwight P.

    I have been trying to sign in to the mySocialSecurity account through the ssa.gov website. I have had the sign in for several years and it has always worked great (including the two factor login process)…until recently. I have not been able to sign in to my account for several attempts for the last 3 – 4 weeks. Is there a system issue, or has something changed?

    • Ann C.

      Hi, Dwight. We are sorry to hear you have had difficulty accessing your acount. If you are still unable to access your account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.

  8. Hugo G.

    my wife has applied for Permanent Residence (Green Card), and she have just received the Employment Authorization.
    What´s the procedure to obtain the social security number & card?
    The Social Sec Office is closed to public, and we can´t find the answer on line.

    • Ann C.

      Hi, Hugo. Thanks for visiting our blog. You can find what documents she will need to get a Social Security Card for an adult by visiting our Learn What Documents You Will Need to Get A Social Security Card page.  Using the blue buttons on the left of the page, select who the card is for, type of card, and citizenship status of your wife You will then see the required documents. We hope this helps. 

  9. Jaylen T.

    After numerous days and attempts to fillout a ssc replacement application, I got locked out from trying again until April 22, Is there anyway you guys can undo this?

    (It didn’t believe my address existed)

    • Ann C.

      Hi, Jaylen. For your security, we do not have access to private information in this venue. If you are still unable to access your account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.

  10. Rick D.

    I am 65 years old. I applied online for retirement benefits on January 6th. The site indicates my application is still being reviewed. I understand it typically takes 2 to 4 weeks. My application has now been in process for 7 weeks. Should I contact my local SS office or is the new normal?

    • Ann C.

      Hi, Rick. We are sorry to hear that. Please contact your local Social Security office for assistance. We hope this is resolved soon. 

Comments are closed.