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my Social Security Saves You Time for the Important Things

April 30, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

Time is our most valuable resource. How you spend it is important. A my Social Security account helps free your time for the important things. What is a my Social Security account? Watch this video to find out:

Have you got a personal my Social Security account? If not, open yours today. You’ll find it’s easy, convenient, and secure.

This Financial Literacy Month, take control of your future, and see what you can do online.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Carolyn M.

    I need my social security account reset please

    • Vonda V.

      Hi Carolyn: See our Frequently Asked Questions web page for information on how to retrieve or change your password. If you encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”.

  2. Kathryn A.

    I requested a reset code. I received a letter with the reset code. where do i enter this reset code so that i can access me account.

    • Ray F.

      Hello Kathryn. For assistance with your personal my Social Security account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”, or contact your local Social Security office directly. Thanks!

  3. Sharon P.

    Today I went into the office because I could not access MySocialSecurity on line. They gave me a reset code however I’m afraid I do not know exactly what to do with it . Even though I have been locked out for 24 hrs. I do not see a place asking for this code.

  4. EDGARDO G.

    How can I request to DEDUCT from my SSA pension
    FEDERAL TAX deduction every month.

    Now, every year i always compute my tax payment from federal tax to paid.

    Please, help and mail federal tax form for my request.

    Social Security # *** – ** – ***

  5. Heli W.

    I am married and I am disable. My husband is also disabled. I am wondering if I can qualify for sposel benefits from his ssdi?

    • Kenny O.

      Hello Heli: If your husband is receiving or is eligible for retirement or disability benefits you may be may be able to get benefits on his record, if you are at least 62 years of age.
      Generally, individuals must be married for one year before they can get spouse’s benefits. See Benefits For Your Spouse for more information
      We hope this information helps!

  6. Bob

    Apparently I am using a wrong password but I can’t find out how to correct it.

    • Ray F.

      Hello Bob. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  7. Bob

    I can’t get into my account

    • Michele L.

      How do you get the activation code to be able to get my SSA.gov be with that Code to activation code now it hard

  8. Arthur M.

    Thanks for your reply but you failed to answer my question. I asked when will the SSA allow overseas US citizens to receive an online account? Surely techknowledge today can facilitate this to become a reality now???

  9. Arthur M.

    When will the SSA allow US citizens who are retired overseas to sign up for an account to use the online services?

    • Ray F.

      We are sorry for the inconvenience, Arthur. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
      We recommend that individuals living outside the United States contact their local U.S. embassy or consulate for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. Thank you for your feedback.

  10. Kristen L.

    I get SSI and I’m trying to set up a account how can I do that.

    • Ray F.

      Hello Kristen, if you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

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