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my Social Security Saves You Time for the Important Things

April 30, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

Time is our most valuable resource. How you spend it is important. A my Social Security account helps free your time for the important things. What is a my Social Security account? Watch this video to find out:

Have you got a personal my Social Security account? If not, open yours today. You’ll find it’s easy, convenient, and secure.

This Financial Literacy Month, take control of your future, and see what you can do online.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Paul M.

    How do I reset my password? I have a reset code, but where does that code go?? This is the second time I’ve tried to do this!!

    • Vonda V.

      Hi Paul, thanks for using our blog. If you no longer have access to the second factor authentication (cell phone or email address) on your account, and you need to change the second factor, you then can request a reset code online. The system will mail a reset code letter to the address on file. You then enter this reset code online, after signing in with your username and password, to change the second factor associated with your information.

      If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.

  2. Diane H.

    I have forgotten my username and password for my account and am having a difficult time learning have to retrieve them or make new ones. Thanks for your help.

    • Vonda V.

      Hi Diane, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password.

  3. Cynthia F.

    Where do I put my reset code

    • Vonda V.

      Hi Cynthia, thank you for using our blog. When you sign in with your username and password, it will then ask if you received a reset letter. You select “Yes, let’s begin” . The reset code is issued when you need to change the second factor authentication method associated with your information.

      If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.

  4. Ann H.

    I just filled out the W-4V form. I used to bring it to the local SS office. Are the office now open again? And if not, how to I send the form to you?

    • Vonda V.

      Hi Ann, thanks for using our blog. Please mail the completed W-4V to your local Social Security office. You can find their mailing address by using our Social Security Office Locator. We hope this is helpful!

  5. Andrew G.

    I Andrew Green received a temporary password and can not reset it. Need help tried to reset password for a replacement social security card.

    • Vonda V.

      Hi Andrew, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password.

      If you need assistance, you can call us at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  6. Patti K.

    I need a rest code soon I am trying to buy a house and need a income letter I am disabled
    Patti Knight
    xxx xx xxxx
    8/25/1966
    Princess1nite@gmail.com
    This is a new email because someone hacked my other one proncessnite1@gmail.com. Which I believe my account was under

    • Ann C.

      Hi, Patti. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 5:30 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.

  7. Celeste R.

    My name is celeste Rodríguez date of birth 06 /07/1993

    • Ann C.

      Hi, Celeste. Just a reminder – please be cautious about posting personal information on social media. Thanks!

  8. Craig W.

    Need to reset password and username

    • Vonda V.

      Hi Craig, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password. Thanks!

  9. Troy H.

    I am getting really frustrated with this system. I would like to receive my benefit updates by US Mail

  10. Ruby L.

    how can I change my deductions on my w-2 form?

    • Vonda V.

      Hi Ruby, thanks for using our blog. To change your withholding, you’ll need to complete, sign and return Form W-4V. You can download the form or call the IRS toll-free at 1-800-829-3676 and ask for Form W-4V. Return the form to your local Social Security office by mail. Use our Social Security Office Locator to obtain your local office address.

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