Inspector General Warns Public About Caller-ID “Spoofing” Scheme Misusing SSA Customer Service Number

woman looking on phoneThe Acting Inspector General of Social Security, Gale Stallworth Stone, is warning citizens about an ongoing caller-ID “spoofing” scheme misusing the Social Security Administration’s (SSA) national customer service phone number. SSA has received numerous reports of questionable phone calls displaying SSA’s 1-800 number on a caller-ID screen. This is a scam; citizens should not engage with those calls or provide any personal information.

These reports indicate the calls display the 1-800-772-1213, SSA’s national customer service number, as the incoming number on caller ID. People who have accepted the calls said the caller identifies as an SSA employee. In some cases, the caller states that SSA does not have all of the person’s personal information, such as their Social Security number (SSN), on file. Other callers claim SSA needs additional information so the agency can increase the person’s benefit payment, or that SSA will terminate the person’s benefits if they do not confirm their information. This appears to be a widespread issue, as reports have come from citizens across the country.

SSA employees do contact citizens by telephone for customer-service purposes, and in some situations, an SSA employee may request the citizen confirm personal information over the phone. However, SSA employees will never threaten you for information or promise a Social Security benefit approval or increase in exchange for information. In those cases, the call is fraudulent, and you should just hang up.

“This caller-ID spoofing scheme exploits SSA’s trusted reputation, and it shows that scammers will try anything to mislead and harm innocent people,” Stone said. “I  encourage everyone to remain watchful of these schemes and to alert family members and friends of their prevalence. We will continue to track these scams and warn citizens, so that they can stay several steps ahead of these thieves.”

The Acting Inspector General urges citizens to be extremely cautious, and to avoid providing information such as your SSN or bank account numbers to unknown persons over the phone or internet unless you are certain of who is receiving it. If you receive a suspicious call from someone alleging to be from SSA, you should report that information to the OIG at 1-800-269-0271 or online at https://oig.ssa.gov/report

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253 thoughts on “Inspector General Warns Public About Caller-ID “Spoofing” Scheme Misusing SSA Customer Service Number

  1. This language leaves a serious question unanswered :
    “…an SSA employee may request the citizen confirm personal information over the phone. However, SSA employees will never threaten you for information or promise….” Nothing would prevent a scammer from avoiding threatening or promising anything, especially now that you have posted this warning. Should people simply hang up on any calls that appear to be from Social Security? Is there a better way to determine the legitimacy of the call? Your postings are very helpful and appreciated, but this one seems to create a potential for confusion. Thank you.

    • Hi Rodney, thank you for using our blog. If anyone has questions about any communication — email, letter, text or phone call — that claims to be from SSA, they should contact their local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778).

      • That’s great advice, Vonda, except that when I called my local office, I received a recording that the phone number had been cancelled. When I called your national customer service number, after dealing with an impossible robot for a while, I finally found out there was a 45 minute wait to talk to a real human being. When I called the number on this section of your website, again the robot nonsense, finally got to a voicemail box which could not accept any messages. And none of your menu options include receiving a suspicious phone call voicemail. So, unless SSA can make itself accessible, we’re really at the mercy of the wolves and scammers.

        • Welcome to smaller govt budget cuts. With baby boomers applying in droves, we should be spending MORE on beefing up staff. Instead we’re cutting.. and in some departments, outsourcing, which leads to the possibility of even more fraud.

      • Just received a call claiming to be SSA, “your SSN has been suspended for suspicious activity. To learn more press 1, thank you”.

        • I have just received a call stating they are from ssa and my SSI benefits have been suspended due to suspicious activity please press 1 to speak with someone..the number that was calling is 8587881165

          • Just received the exact same voicemail from 18556181111. Saying they were from the dept of social security and to inform me that they suspended my social security number because the found some suspicious activity and to find out about that case press 1.

    • I received a call today from 800 772 1213 no message left on voicemail, just static. I called back and avoided using my SSN and waited one hour and could not wait any longer. Does SSA reach out normally? I have no dealings with them at this time for years. I am still of age to work for another 16 years. I don’t know why they would be calling me and if this is legit? Thanks for any help you can provide.

  2. Received several call from out of state from California, when they call they will tell you that your social security benefits have been compromised and to call this Number: 1- 915-321-3285. I’m from Texas and why would I want to talk to some individual in California about my social security pension? Does not take a genius to figure out it’s a scam. I threaten them by saying I will call the IRS, FBI, and Social Security office and they “Hung Up”. When they call you, the background sounds like a typical busy office with people talking and phones ringing.

  3. Please get laws passed to imprison scammers with severe penalties – of 5 -10 years- These crooks must NOT be allowed to flourish any longer. Every day a new scam shows up – Its an intolerable offense and must be stopped. .

    • Most come from foreign countries. Never call back the # to call. Look up in your phone book for the local # and call that. I had a friend get a call from who was suppose to draw $18,000 in $100 some one would be by to pick money up. Went to her bank even though I had previous told her about the Grandad do you know who this is. I always right away say yes its Andy. When they tell you in jail need bailed out. I say I don’t want Grandma to hear this call me back on my cell. I give them local Police #. Same when I won a big sweep stake

  4. To whom it concerns:
    I have received calls from Social Security and my T-Mobile phone showed SCAM.
    Didn’t answer.
    W.B.Manley

    • Hi Debra, thank you for checking in with us on the legitimacy of the call. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

      • Hi Vonda,

        The article above explicitly states that “SSA employees do not contact citizens by telephone for customer-service purposes”. In your comment above, you contradict this and state ” Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes”.

        Can you please confirm which statement is correct? This is very confusing for people dealing with this issue. And if the SSA does, in fact, contact people for customer services purposes, the article above needs to be corrected as few will scroll through the comments to find your reply, and will only be confused if they do.

    • Yes I had the same call minutes ago. I was told my benefits were cancelled or suspended since my SS # was being used suspiciously in NY.

  5. We should ALL be in contact with elected officials and urge them to MAKE THIS ILLEGAL…..the software or app used to alter the phone number than shows on our caller ID should be outlawed!!

  6. The big question is how is this scam caller able to display the SSA’s 1-800 number on the caller ID screen of the recipient? This looks like a weak link (a loop hole?) in the phone system. It’s obviously not the number they’re calling from so how can the phone company allow that to happen? Is it a software or programming bug that could be cleaned up, and if so, why does the phone company allow such an illegal thing to continue? Is the SSA pursuing this with the phone company and I would appreciate the Acting Inspector General General, Gale Stone, follow up by addressing this flaw in the system and the actions taken to circumvent it.

  7. Why is it do difficult to address this problem? Every day I receive between 5 & 10 unwanted marketing and phony cls. every day. Of course I do use a private service (nomo robo) to blk. the bulk of the cls. but the phone must ring twice. What I find unacceptable is FTC saying to report these phony callers on their useless Do No Call Web page. This outdated site only allows you to enter one call at a time and besides this Web site we originally created to report real numbers, not fake numbers. As a retired person from the the telecommunications field, I know the industry can stop thsee calla dead in their tracts but they do not because behind each of these phony calls is a real telephone number that pays the Telcos revenue so the Telcos are co-conspirators in thsee phony calls.

  8. Would it be a problem if you told the caller you were busy and hung up—then called the number yourself. I feel more secure if I place the call. Alice

  9. So, do you think sending out email will help? Most people on Social Security don’t have email. These scammers should have been stopped a long time ago but, that’s never the case. I feel so bad for the people that have been scammed.

  10. Okay, I am freaked out! I sent a form to local SSA by mail and, a few days later, I got a call from the number for the local office saying I sent in the wrong form How could they know I had appealed a determination??

    • Hello Judy. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  11. The first sentence of the third paragraph states that SSA employees “do not” contact citizens by phone. It should be “do” contact citizens by phone.

    • The statement is correct, John. Generally, our employees do not contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      As a reminder, if a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  12. Yes I get those calls all the time. I talk to someone I thought it was real I did give them some information.. I didn’t know please check my SSA information.

    • Hello Felicia, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may -also- report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  13. I have also received two such phone call that states that there is a fraudulent problem with my SS and if l do not call immediately,l will stop receiving my checks. They need to verify my information……

    • Hello Genevieve. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  14. I keep getting letters saying I have been overpaid and when I send back a letter saying I want to appeal it they send me a letter and drop it. I have been to social security office and nothing happens. Now for the third time this year it is happening again. They say I owe them $5500 and I don’t I am filling out papers again it is like harrassment. The numbers don’t match the money I am getting at all and it takes forever to get through this time I am going to try to get a lawyer. I think I am being targeted or something.

    • Hello Gwen. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation.
      If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  15. I received a call saying that something had been
    filed against my Soc Sec number and I needed ti
    call a number immediately. This was about a
    week ago. I did NOT call that number.

    • Hello Carol. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  16. I just received a call from someone saying my Social Security number has been in jeopardy or something like that. I know this is a fraud and a scam but how do I stop these calls? This number is 855-921-7088. I have not given out any information.

    • Hello Joe. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      Citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  17. I have now received 3 calls in 2 hours about the SSA suspending my soc sec number due to criminal activity. The calls are from 402-396-4064, Pilger, NE. The voicemail left is from a robotic voice, but all 3 voicemails have been slightly different.

    • Thank you for sharing this information, Ann. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  18. “SSA employees do not contact citizens by telephone for customer-service purposes, and in some situations, an SSA employee may request the citizen confirm personal information over the phone. ” — Do you mean SSA employees DO contact citizens by phone?

    • Hello Amy, Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone.
      SSA employees will not request money or sensitive personal information from an individual over the telephone.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

    • Hello Linda. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  19. This is so true I got a call just yesterday claiming that they needed my social security number to verify my name I never told them that that was pii and they would not get nothing from me they then hung up on me so yes this is very true

    • Thank you for your comment, Todd!
      Just a reminder, if a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  20. I received a phone call this morning from the # 2105917610 with this message: Your social securiytt number for fraudulent activities. So when you get this message kindly call us back on our hotline number 210-591-7610. I repeat that is 210-591-7610. Don’t disregard this notice and do return the call before we begin with the legal proceedings against you. Thank you.

    • Hello Shirley. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  21. I recieved a “request” for information via the mail. The mailing stated it was a second attempt. (no first attempt could be found.) It threatened it may cut off benefits if I do not answer it. It claimed its reply to address to be from a PO box in Wilkes Barre PA. However since no list of offical mailing addresses can be found from the official website and there is over a 1 hour wait time on the phone there is no way to confirm said mailing is from the SS administration. The description of an official letter here, https://www.ssa.gov/ssi/text-notices-ussi.htm is useless because what the letter looks like it is who the letter returned too that matters.

    I don’t trust my email’s security & privacy thus I will put a false link below as the option to leave it blank doesn’t exist.

    • Hello Mario. The Social Security Administration (SSA) maintains Central Operations offices at Wilkes-Barre, Pennsylvania.
      Among performing other tasks, the Office of Central Operations is a data processing center assisting with disability claims, computation of benefits and earnings records information.
      There are different mailing addresses to various components of the Office of Central Operations at Wilkes-Barre, Pennsylvania. Generally, when we send you a notice, we also include a return envelope with the address of the component working your case.
      Do not ignore the notice. When calling our toll free number at 1-800-772-1213, you will -generally- experience a shorter wait time if you call later during the day or later in the week. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

      • Without a way to confirm the exact P.O. Box is actually assigned to Social Security Administration I won’t be mailing anything to it. What is to prevent a scammer from renting a P.O. Box from the same post office?

        The “form” appears to be blend of a legitimate form & the sort of fonts and addons that some sketchy “free” insurance offers had. (Including an oversized 70’s style asterix, “no apparrent reason for 22222” in a box & the second notice warning when there wasn’t a first mailing.) It gives me the impression of being a prequel to a phishing attempt.

        I’ve tried calling the number you posted before I got a reply, as it was on this website and got a wait time estimate of 1 hour, 15 minutes. The last time I got that estimate I was on the phone for over 2 hours. Does my cell phone/only phone have the endurance to wait that long? I remember getting disconnected another time calling 45 minutes into waiting because of the battery’s charge ran out.

        I can’t seem to find a reply envelope with that mailing.

        I may end up trying to schedule a visit to a local SSA office and let them look at the letter.
        And of coarse the post office’s policy is to not provide information on a P.O. box so I can’t get the info from there.

        Once again I will not be putting a real email address because I don’t trust the privacy and security of my ISP & email provider.

  22. I just had one of those “spoofing” calls today..It seemed illegitimate so I did not fall for it….
    I fear that a lot of us on SS, of one type or another, are not aware of this problem…
    Please get the word out on all media available….
    Thank You.

    • Just a reminder – If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thank you for sharing, Tom!

  23. I may have just received a spoof call. I normally don’t answer numbers I don’t recognize, but it was the 800-772-1213 this article mentions. When I answered, it was an automated message (female tone) prompting me to press 1 to speak with an SSA rep. Naturally I hung up because it seemed unlikely that I’d have trouble with anything short of identity fraud. Then I googled the number and it brought me to SSA.org, so I called the number back (I dialed it, did not redial from call history). So now I’m on hold to speak to an SSA rep. Been waiting an hour so far. Not sure if I should be concerned or not.

  24. There are so many disability fraudster that the spoofing is karma for their fraud. They are lazy and need to go back to work. The SSA denied 2/3 of the applicants who are not disabled but many slip through the cracks. Social Security disability has become an easy target for those people who are lazy and don’t want to work.

  25. Is it possible to change SSAN as the current SSN has been used two times to divert Department of Defense
    military payments to false bank accounts resulting in no payment of more than $7,200.00 and the valid military retire has no funds for food and other necessities and the DOD Finance and Accounting office will not resend the payments entitled by law to the true military retiree. The SSAN is used by Dept of Defense as the account number of the military retiree.

    • Thank you for contacting us, SGM Maddox.
      We can assign a different Social Security number only in certain situations. Please visit our Frequently Asked Questions web page for complete information and instructions. We hope this information helps!

  26. I have been called saying there is fraud in my ss then asked for my security number. I refused and she said I would lose my social security.

  27. A voicemail was left on my cell phone on 10/24 at 3:52 est. The recording stated that my ssn had been associated with illicit activities, and that my ssn and assets would be suspended if I did not contact the following number immediately; 1 781-923-0694. No other information was provided. Please advise.

  28. Just got a call claiming it was the SSA and I have been using my ssn in illegal activity. It was a robocall, all recorded, computerized voice. They said I needed to call 240-366-6286 in order to address this issue. I did not call but thought you should know.

    • Thank you for sharing this information, Thomas. As a reminder, if a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  29. I received a call today on Friday Oct 26th regarding my social security benefits will be suspended. They said they were from Maryland. The number was 1-240-324-8650. I know this a fraudulent call because when I called them, they hung up on my. Please beware!!

  30. This is a little different than the calls I have been receiving. I have been getting calls telling me that they can’t help me with my disability claim. The thing is I have never applied for disability. They have been calling me while I am on the road. I am a OTR truck driver! I knew right away it was a scam since I have never applied. They also called me by my nick name and not my given name but wanted to let someone they have come up with a new way to try and scam people.

    • Thank you for sharing, Charles.
      Just a reminder – If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  31. Letter to all with a pass code one per person. They and must use. The codes. To SETUP. Voice com

    Have a nice day. Be safe

    Bill

  32. How can callers use local numbers to call you ? In several cases, I have called the number and get some unsuspecting person who never called me. This has to be illegal, I can’t find out how it is done but somehow it has to be stopped, can you help?

  33. I have gotten multiple calls lately saying that SSA was cancelling my social security number. they come in to my cell phone about once a week. It’s exhausting keeping up with them.

  34. I have received many, all from different numbers. I reported one of them, but the number is always different. Random city and states.

    • Thank you for sharing this information!
      Just a quick reminder – If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  35. These scams need to be published more in the news, news papers and etc. not all elderly persons have internet access so thy can stay informed. We always tell our Mom 95 to hang up on these or any other calls that come in on her telephone land line that she did not make. I am elderly myself but am not stupid and have received so many of theses calls myself and it is amazing how far these cooks will go to get your money don’t fall for this crap!

    • Thank you for your comment.
      Just a reminder — If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  36. One goes into the local Social security office to apply for benefits/ or numerous reasons with 1 being they have been a victim to identify theft, so after entering the guard askes if any weapons etc and proceeded to search bags , then guides you to kiosk where he asks you to enter your WHAT ??? SOCIAL SECURITY NUMBER IN WHOLE ..NOT JUST LAST 4 but all of it although the numbers do not appear on the screen as numbers but X’s there is nothing stopping potential identity theifs from watching you as you touch the numeric 10 keys with your SS # from being one of the many customers sitting directly behind you…. So I feel as protected as you may think you are typing that information on the kiosk THINK AGAIN AND REMEMBER THIS IS THE PRIME LOCATION FOR THEIFS TO GAIN A WORLD OF SS # WITHOUT RAISING ANY SUSPICION …. AND IMPACTING PEOPLES LIVES IN MORE WAYS THAN ONE COULD IMAGINE .. WE HAVE TO RAISE OUR CONCERN TO YOUR LOCAL OFFICE TO MAKE CHANGES IN PROTECTING SCREENS FROM VIEW OF EVERYONE …
    MALYNDA RUMBAUGH
    DES MOINES IOWA

    ( I APOLOGISE IF SOME WORDS ARE MISPELLED I WRITE THIS AS I SIT IN THE SS OFFICE SO HOPEFULLY YOU CAN UNDERSTAND IDENTITY ISSUES IM TRYING TO RAISE .)

  37. It’s not made easy to report. I received a phone call from Texas that said I was under investigation for fraud. I can’t get a hold of anyone.

  38. I’ve been getting calls with caller ID as SSI. Don’t answer them, as know it is SCAM, as I am not on disability.

    Some numbers they use are:
    541-248-8100
    541-262-0152 and 0127
    541-918-2277

  39. Social Security wants for people to be careful with their SS number, but the contrary is done in the SSA own offices. I was in one of this offices recently and I was asked for my social security number. The office was filled with people sitting while waiting, and close enough to the service windows that the rest of those waiting to be taken care of could hear the answering.

  40. in 2014 i fand out thet goverment klose mi account iam 82 and living on nothing bot please to leave with everything i ha mi an mi husband leaves a 1,1oo.00 a months and naw this so kol associations rase price as of january ver are vi going was knee cantor i idiot ruin thet i hope they gat hate they deserve. nothing but the reep off.
    Nada budic

  41. I wanted to report that I have been getting phone calls stating that my (doesn’t say who) social security number is being used fraudulently. They give a call back number.
    As per the caller id the first came from Anna Texas 469-840-2291, the second from Warrensburg, NY 518-504-1060. Both calls gave a phone number to call back. This is a call I hadn’t heard of as a fraud as yet. You make it very hard to just report these things.

    • Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  42. I received a call on my phone from a number using the SSI heading and the number (989) 575-5001. I did not answer this call because I had read that there are robo calls using the SSI heading. It was recommended that I report any calls to SS Administration.

  43. I received a call from 760-304-8490 stating there was suspicious activity in my area that might interfere with my Social Security benefits. I was going to accept the call to see what they were going to say but got disconnected. Before I got disconnected I heard a girl talking a different language. Thought I’d better report.

    • Thank you for sharing this information, Jilda.
      Reminder — If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  44. I received a call from 410-489-1218 and they said there was some criminal action against my social security number.

    I am pretty sure this is a scam but thought I’d check just in case there is something I am not sure of!

    • Hello Patricia. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
      If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!

  45. I received a call from 347-467-0914. The call was very staticky and all I could get out of it was that my benefits would be held up because there was a supposed problem with my social security number. I was supposed to call back to a number that I couldn’t understand because of the static in the line.

  46. What is to prevent seniors in facilities like nursing homes who do not know about scams from receiving such calls after all they do have landlines too. Some seniors are truly innocent.

  47. The official SSA responses here are lacking. The “SSA” phone calls rules have even changed between postings here, so if SSA can’t get it right, who are we to trust?

    Also, instead of just saying, contact … why don’t you say something like, “If you receive a call/message from an official SSA employee, you will be given specific information, including the employee’s name and their actual phone number and not the generally spoof (800) 772-1213 SSA incoming line.” Something like this would be helpful. Otherwise, you will continue to get a ton of calls tying up the phone agents.

  48. I have not received this 800 call but I have received calls with just a long number for a caller ID…..seems to be a ph number embedded in it. I answered one of them and the man said he was with Medicare and he seemed to want to sign me up on a medicare supplement. ….I hung up.

  49. I just recvd a call from SS 800 num. it was voice automated and said my benefits were under suspicion of fraud so press 1 to speak to an associate. I hung up and realize SS is closed on Sat. unless they send out automated messages?

  50. You need to make it easier to report spoofing calls. I just got one (26 Nov 11.34 CST) and wanted to report it. Ended up at this site. Went to fill in the form which is wayyyyyy too long for what should be a simple report and seemed to be geared more to reporting somebody faking an SSA claim. Tried the phone number listed – got the options none of which was to report a fraudulent call. Gave up in the end. Please have a separate number or simple report for letting the SSA know about spoofing calls.

  51. Is this a SSI Scam?
    I received a letter from my social security office regarding my sons SSI
    Everything was correct on it his ss#, my phone number and address
    States that they will call me on 11/30 between 9-12pm
    In the letter it states they require me to mail in original bank statements (checking and saving accounts),paystubs, and tax returns for me and my husband for 2 years until now!
    If I don’t comply they will stop my son’s SSI and medicaid benefits!
    This is the phone number on the letter 1-877-457-1735

  52. On November 26 at 3:56pm I received a scam call using the SSA Customer service number. Man, no accent, said my SSN had been invalidated due to suspicious activity from Columbia. Instructed me to select 1 for more information. I hung up the call lasted 36 seconds until this point. I then called the customer service number and gave up after an hour on hold.

    Why is this happening after so long?

  53. I have received 2 phone calls from 725-400-0785 (a recording saying “there is criminal activity on with you Social Security “ and to call that number.. I have not called the number and I have blocked it..
    Joan Davidson
    neno.davidson@icloud.com

  54. I just received a call from the Sarasota Social Security Office phone number telling me that “my Social was being suspended for suspicious activity” and told to press 1 to talk to an agent.
    How do they manage to clone a government office phone. Umber and get away with it??????

    • Hi Sue, thank you for checking in with us. Unfortunately there are some Social Security impersonation schemes that we are warning citizens about.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  55. I just got a call from (443) 356-6495 Maryland in a robotic voice saying that there has been fraudulent activity on my Social Security number and to call them back before legal proceedings are started.
    I’m not receiving any benefits, only paying into the system through work. When I reverse lookup the number it does not give me the SSA office.

    • Hi Donna, thank you for checking in with us. Unfortunately there are some Social Security impersonation schemes that we are warning citizens about.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  56. This morning I received a phone call on a land line from a “Josh” with a middle east accent at Social Security informing me that my SSN has been suspended due to illegal activity on it. He rattled off two phone numbers I should call and he stated I’d be getting a letter. I did NOT call either number.

  57. I just received a call today on my cell phone; it is so unnerving because I am a victim of identity theft and once they have your social…diligence is necessary all the time; do not let your guard down! I just made an online complaint to the OIG.

  58. I just got a text message on my cellphone telling me there was a message on ssa.gov My Social Security account. I signed in with my user name and password and verified by cellphone number so I could receive a text with a code number within 2 minutes. That text never arrived. I signed into my SSA.gov account and gave my DOB and SSN. Then realized it was probably a scam. How can I check this out?

    • Hello Sandra. For assistance, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213, and select the prompt “helpdesk”. The help desk will be available to callers between 7 a.m. and 7 p.m. Generally, you’ll have a shorter wait time if you call later in the day. Thanks!

  59. Just received an attempt, this morning, to my cell phone that exactly fits the profile outlined in the Acting Inspector General’s statement.

    The automated voice was garbled and breaking up even though I had a strong signal on my end. I hung up immediately after being asked to “Press ‘1’.” Minutes later, I redialed the number appearing on caller ID only to (fortunately) discover that the SSA was closed in remembrance of President Bush.

    Received verification (from my state department of treasury) that the SSA only corresponds via snail mail.

    Will be contacting OIG, SSA and local SSA office with this information.

    Hope and pray these scammers/spoofers are brought to justice

  60. I have gotten 3 phone calls from the 800-772-1213 in the past 3 days. I hung up the first time and didn’t answer the other times. I went to White Pages and put the number in and it came up with a name Kelly Eder 6913 Bartlettsville rd Heltonville, IN 47436. How can she get away with this.

  61. By cyber crime problem is that digital transfers of social security from the US to Indonesia go missing with social security saying that they were sent and the Indonesian bank saying that the money was not received.

    I am trying to get some agency to investigate but is difficult making contact from outside the US.

  62. Just received a call stating my SS will be or was blocked and press 1 or 2 to speak to an agent thought twice but chose to hang up the caller ID showed 800-772-1213 so I googled it and Social Security in MS showed up After further ‘Googling” of the number, a Chinese or Asian country showed up I decided to go direct to SSA.gov and came across your warning of these calls Thank you

  63. I received a phone call on my cell phone Thurs. before last. That’s weird because I don’t usually receive calls on my cell phone. But, the number that showed up on my caller ID was the legitimate social security phone number. My cell phone does not work well at all where I live, because I live in the country. I tried to answer, but I could only hear part of the message. I heard something about my benefits being terminate due to possible illegal activity. They also asked for my SS#, which I did give since it was the official SS phone #. I am on SSI, disability, and definitely cannot afford to lose my benefits. I called the official # several times trying to find out what was going on. But, so far I haven’t reached anyone, after holding for 2 hrs. or more. I have NOT received anything by mail concerning this or from you. I need to know what’s going on!!! I am currently on hold again now. I also have not received anything by mail about any kind of COLA. And I would prefer to receive it by mail. Please let me know what’s going on!!!! Was this a scam or real??

  64. I just received a phone call from
    202 886-3574 telling me that my social security
    number has been used fraudulently for ID theft, and that
    it has been cancelled.
    When I called the number they wanted me to give
    the last 4 digits, which I refused. They said they wouldn’t help me and to go to Social Security to clear things up. I read the message about these phone calls being a scam. Just 2 weeks ago I was at Social Security in Santa Ana, CA to get a replacement card.
    Please advise me if I need to do anything about this call
    Ellen M. Angel eangel611@gmail.com

  65. At 11:20 am pst, I received a call from SSA, agent badge SS89165, claiming an enforcement action of my SSN. I did not answer the call, it was a message. The phone number and caller ID number was 774-567-0179, Dover, MA. FYI, new scam?

    • Hello Ann. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Please click here for more information. Thanks!

  66. I have received (2) phone calls & text messages saying my SSN has been suspended… Press 1 to talk to a SS Employee… The numbers are 1-800-772-5464 & 1-800-772-9617 I blocked the 1st number & then they called me back with the 2nd number…

  67. I received a scam phone call from 800-772-3179 saying my SS# has been suspended. Of course when you press 1 and reach them they are requesting your name and other information. There are numerous people in the household so it could be for anyone. They would not answer my questions without my information. Definitely a scam. These phone calls did not start until I registered with SSA.gov.

  68. I just received a call from someone claiming to be from the Social Security Dept.I didn’t answer the call– I kept the number (702-963-0089) I have an account online and time to time I do check to see if there are any messages from the department..

  69. Received ‘2’ robot phone calls from a ?? number listed from Texas 1 (512)564-8526 Stating my SSN was being investigated in a illegal activity and I needed to call immediately.
    I do not answer robot calls
    I am not under any investigation unless my wife is looking for me to do chores for her Ha Ha

    • Thanks for letting us know, Larry. We do not usually make random calls or request your personal information. If someone calls you saying that they are from Social Security, do not give them your personal information. Check out our latest blog on this topic for Social Security tips, including how to find out if the call was from us. We hope this helps.

  70. Received a phone call from 866-404-2350d saying that my social security number has been terminated due to suspicious activity. Is this a current scam? Or do I need to follow up on this?

    • Hi, Suzanne. Thanks for letting us know. We do not usually make random calls or request your personal information. If someone calls you saying that they are from Social Security, do not give them your personal information. Check out our latest blog on this topic for Social Security tips, including how to find out if the call was from us. We hope this helps.

  71. Today, Feb. 12,2019 I received a call from 1-202-769-5364 at 12:34 p.m. Woman spoke with a Eastern Indian accent.
    Stating there had recently been suspicious activity regarding my Soc. Sec. number. I had a profound hearing loss and it was difficult to understand distinctly what she was saying and there was so much background talking interference I couldn’t understand exactly what she was trying to get across. The last portion of her statement was something about calling local law enforcement. Unfortunately, I was not suspicious until after I had divulged my name, address and Soc. Sec. number. So when I did hang up, I called the area S.S. office at Independence, Ks. and talked with a representative who was very helpful directing me to your website. She also gave me your phone number. Told me to call back if I had any more question or problems reaching your office. I certainly hope my ignorance doesn’t cause me deeper regret.

    • Thanks for letting us know, Marsha. We do not usually make random calls or request your personal information. If someone calls you saying that they are from Social Security, do not give them your personal information. Check out our latest blog on this topic for Social Security tips, including how to find out if the call was from us. We hope this helps.

  72. I received a v/m today where the beginning of the v/m quickly quoted the toll free # 800.269.0271 (for the OIG) and said to call them either on the toll free # or their LAN line of 315.632.0521, which is the same # showing on my caller ID. Google doesn’t ID this LAN # but it confirms the toll free # for OIG. She also said someone from OIG will be contacting me soon. I’m on hold right now (VRU said wait time 55 minutes) to see if OIG has information on why I was called. She did not leave any details on the phone. Is the 315.632.0521 a legitimate toll # for OIG? I wouldn’t think they would actually offer that information so I’m thinking not; but while I’m waiting for someone to answer, I found your blog :). Please advise in case I can’t wait the 55 minutes. Thank you kindly!

    • Hi Peg: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  73. I was contacted yesterday by phone number 1-530-451-6975 out of California say that a legal enforcement is being investigated against me for fraudulent activity for SSN. Sounded like a coputer generated voice.

    • Hi Larry: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  74. I received a call this morning, the caller says he was calling from social security office and that there was a warrant out for my arrest for money laundering / drug trafficking and that my personal information was found in a car with blood in Texas. I do believe my information was compromised. He gave his name as Rusty Payne with a badge number FP2515 and a reference # DC7010 and a warrant arrest # SC37542

    • Hi Traceyann: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

    • Hi Jan: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  75. I recieved a call from two different numbers from a robo caller informing me that my Social Security number has been compromised and my number will be cancelled. I hung up! Its reall a shame I need to remain on hold for now an hour wher=n I’m supposed to be recovering from surgery! Is there a website that would give me some information? I can’t do this!

    • Hi Jill: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  76. this phone number (1-800-577-9672) called me 8 times today to tell me action will be taken on me if i do not return the call, So i called them back, they all have middle eastern accents, and I laughed at them, they to me to go fuck myself….obviously a scam….please do something about this, I may need to change my number i get more cals like this than business calls…which seems like the cell phone business would block these calls but i find out now they are selling our phone numbers to sales people…this should not be allowed…

    • Hi, Chris. We are sorry to hear about your experience. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  77. I received a call today from 626-251-9454 stating that my social security card has been cancelled for unlawful activity and I was supposed to call them back and expect a call from Homeland Security.

  78. Received call from #956-377-4180 (Donna, TX) reporting they were from SSA with reports of fraudulent activity on my SS number……I called back 8 times and got various men and women claiming to be SSA in various Indian accents. They demanded I call back before they began fraud charges against me. I need this to be relayed so that no one else is scammed. Thanks. BT

  79. We received a call today saying that SSA needed to come visit us to discuss changes in social security. Is this a new scam??

    • Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office. You may also call Social Security’s toll-free customer service number at 1-800-772-1213, 7:00 a.m. to 7:00 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks.
      The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
      If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

  80. I received a phone call today that my social security number was being miss used and I needed to call this number back to get it fixed. 872-205-3457 from Chicago, Illinois. When I called this number back the man wanted my name and sss #, I informed him I would call my local office to get this straitened out. He informed me why not just do it now and I said I didn’t trust him and sss doesn’t call they would send me a letter and I hung up.

    • Hi Louis: Thanks for checking in with us. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.

  81. i rcvd a call from 240-203-6145 at 8:40am pst, starting out as a recording stating my SS# had been compremised, when a man with an Indian or Irain accent came on the line, he informed me that my SS# had been used in an illegal manner and needed my name/ss/dob to clear this matter up, which i gave him no info, instead i told him this call was being recorded and was being turned over to the SS Admin to which he said something in a foreign language and hung up. when my daughter came home from school she had a call from same phone number which she did not answer. as both our phone numbers start with the same 321 number i suspect they were on an auto printout sheet

    • Thanks for letting us know, Sherry. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  82. They’re tenacious. Keep calling even after I’m on to them.
    Ask for Social Security number?? Ya mean SS doesn’t know my SS number??
    They appeal to greed saying they just want to help you collect more money. AND they are entering false info on fraud “Do Not Call” sites saying their calls/numbers are legit.
    My caller made it appear they were calling from the Boston Social Security Adm (617 area code) ..but asked me to call back on an 866 number..
    Let your friends know.
    SS DOES NOT call and ask you for personal info.

  83. I just got a called today, March 22nd 2019 from a number that had automated voice saying it was Social Security and they are calling because they are suspending my acct because they detected fraudulent activity on it and then told me to press “1” to discuss further.
    Its was a spoof call
    Here is the number..many seniors could fall for it
    332-876-1666

  84. Received a phone call today informing me a legal action had been filed against my social security number. I returned the call and a man who gave his name a Richard Weber also gave me an official ID number as 9826856. Also asked for the last 4 digits of my S.S number. When I flatly reused to give him that info he told me I would have to use the government website to follow up and hung up.

  85. I got a phone call ,she said the my S.S was compromise and that I need to call 1-844-374-8851 , I just want to report this. Thank you

    • Thanks for checking in with us. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.

      If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.

      Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online.

  86. I got a call saying my SS number has been use in Texas. Said they found abanded car with blood dropping n drugs n money laundry. Also said my ss# was spended until the investigation is over with. The number they call me from is 361 741 4049. Spoke with a Jack Miller the investor Jack Barker. Thank you

    • Hi, Barbara. Thanks for letting us know. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  87. I received a voice mail from the SS ADMINISTRATION stating my ss number security had been threatened & that my card was on hold. Could this be fraud? Or is it legitimate

    • Hi, Lila. Thanks for checking in with us. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.

  88. Received a call from SS rep who was checking to see about my new SS card.(This is recorded on my answering machine) The Federal Govt Investigation is to see if I have my new card (some of this is verbatim and I saved the message) If they don’t hear from me (I was given the phone number of 410-541-9303 ) I will be in great trouble with the Federal govt. and if I don’t call back I will be sorry. I am doing nothing about this call and if you would like to have a written copy of it, let me know.

    • Hi, Dorothy. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. You can find additional information here. We hope this helps.

  89. Good morning.
    Today I received a robo-call from 888-810-5136 stating that it was the Social Security Administration calling to notify me that there had been fraud on my SSN and to press #1 to speak to a representative. I hung up, called back and received an automated answering system for a business called Echo Park.

    • Hi, Angela. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. You can find additional information here. We hope this helps.

  90. There a two more phone numbers with which the caller claims to be from the SSA. The numbers are 877-192-1213 and 877-195-1213. The caller sounds like a robot and states that your SSN is invalid and goes on requesting individual information and your SSN. Please be careful and don’t answer, but block the number(s) if you receive any calls from these numbers.

  91. I received another call today from a different phone number..855-287-9331. They are still saying they are from SS Admin. and there is fraudulent activity on my number and that it has been suspended. It is a canned call and that I need to call the number back for more information.

    • Hi, Linda. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams: https://identitytheft.gov/ssa .We hope this helps.

  92. I have had 2 call from 1-402-982-9869 they are stating We have revived against your Social Security number by the federal crime and investigation department we need to talk to you as soon as possible again this call is from Social Security Administration number to reach department is 402-982-9869 I repeat it’s 402-983-9869. thank you . I always been told that Social Security does not call is this true

  93. I received this call from today. Please act upon this fraudulent call and protect the public from this type of criminal activity.
    Hi, this is Officer Ryan Smith calling you from the Department of Social Security Administration. The reason you have received this phone call from our department is to inform you that there is a legal enforcement action filed on your social security number for criminal activities. So when you get this message kindly call as soon as possible on our number that is 858-306-5521. I repeat 858-365-0521 before we begin with the legal proceedings. Thank you.

    The American public should not have to worry about these scams. We need to be protected by our government and not exposed by allowing companies to sell our private information. That is how these criminals gain access.

    • Thanks for letting us know, Jaclyn. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. You can find additional information here. We hope this helps.

  94. The phone that I was called from came from McKinney Texas the number was 214-842-6247. I did call back and read them what your Acting Inspector General had said half way through they hung up on me. I then tried to call back several times each time they would answer and hang up on me I guess they got the point. This is not the first time I get the same kind of calls from the IRS which I know they are spoofs. Well thank and have a great day

  95. I’m receiving Phone calls from phone #s 575066439 and4697362606 telling me you guys suspend me Social Securiry # because you guys found suspicious activity. The person voice it’s the same. I think they have bunch of #s.

  96. So been getting a call that I should contact this number 2016773112.They say that I need to contact them that there is a legal action taken against my social security number.Iknow this is a scam but I wanted to let someone know what is going on thank you

    • Hi Carmela. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  97. I am receiving calls from 4433847207 from a recorded message telling me to call back give the last 4 numbers of my social security number that my benefits have stopped and if I don’t get a hold of them I will be arrested I contacted social security and was told to report this to you immediately for it is a frogulant call

    • Hi, Bonney. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

  98. I had a call today from 512-534-3509 said from Austin Texas. they left message to call them about my social security suspension notice. No I did not call them. I just want to report this and see if it is actually social Security , which I am guessing it is not. Please verify by e-mail Thank -You or call home number at 513-620-7307 Mary Weiler

  99. The person calling me gave the name of William Kim and said his badge number was 388013. I told him I’d check to see if he was a legitimate employee and call him back if I got confirmation from you. Is he, in fact, a legitimate SSA employee?

    • Hi, Kathleen. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  100. Will the SSA contact me with an email telling me to call them for more information to process my claim?

    • Hi, Jeanne. Please be suspicious of unsolicited phone calls, or email messages. If an unknown individual claims to be from a legitimate organization, try to verify his or her identity directly with the company. If you are not certain that an email you received came from Social Security or one of our marketing partners, DO NOT click the link. Visit our Internet Phishing Alert web page to learn more about how to detect a fraudulent email message. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  101. When is the government going to do something about scam calls? I almost can’t answer my phone anymore and then miss important calls. Is there any update on what is being done or why it is not? I realize it is difficult if not impossible to stop but allowing it to go on is not an option. So what is being done to fight this?

  102. The call came in stating there was “suspicious activity” with my SS number. It came from 1-315-215-1669, Alexandria Bay, NY. It sounded like a busy office in the background with children’s voices and the only reason I answered was with a recent move I receive many calls from new individuals or requested services. The online report form at oig.ssa.gov/report has no slot for this type of call and the 1-800-269-0271 number told me I had an hour and 10 minute wait time.

  103. My elderly mother received several calls identified as the Social Security Dept saying that her SS number shows suspicious activity.
    Is this a scam. The number calling her is 15101127901 and the caller is Name Unavailable.

    • Thanks for checking in with us, Carol. Keep in mind we do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  104. there are two phone #’s that called me 11 times today, claiming to be SSA agents. the #’s are
    800-695-7351
    800-913-7043

    they are very annoying!!!!!!!!!

  105. I received two phone calls 7-10-2019 from 1-866-045-349 informing me they were from the SSA and the reason they called was to inform me my SSN had been suspended to due some suspicious activity with my number. If I wanted to find out more about this case, I was to press one. One of the calls came from China. I am thinking this is part of the same scam as on this page. China is calling my cell phone posing as the SSA? Really????

    • Hi, Margaret. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  106. I have received a call every hour from supposed SSA claiming to suspend my SSN from several 866 phone numbers. I’m sure that these are fraudulent. Please answer.

    • Hi, Jenne. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  107. I just received a call from somebody claiming to be from the SSN office. They said they were showing what appeared to be false claims on my account and said that my number had been suspended. It was at this time, that I ended the call. The call came from 855 319 7821 at 12:07PM Central time. I had no correspondence with anybody.

    • Hello David. Thank you for letting us know about these calls. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. Thanks, again.

    • Hi Kathleen. Thank you for letting us know about these text messages. If you or anyone receives calls or text messages saying that they are from Social Security, do not give out any personal information. Suspicious calls and text messages should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  108. I keep getting a call from a 415 area code claiming they are with the SSA. Is this a number others are complaining about? They call like 3 to 4 times a day.

  109. This number keeps calling me saying they are suspending my social security number and threatening to arrest. The number is 1 800 724 3282. They called 2 times today.

  110. When will calls with SPOOFED CALLER ID be made unlawful and BLOCKED by carriers? If a call has falsified caller id, I don’t want it reaching my phone. At the VERY LEAST, I want to see the
    country of origin on my caller id display. If a call coming into my landline is from India (or any other foreign country), I want to see an appropriate CNAME field on my caller id display (i.e. “INDIA”) so I can take appropriate measures to block these calls with my own hardware/software. Back in the 80’s & 90’s spoofing wasn’t even possible. Now, with the advent of the Internet and VoIP (Voice Over IP) service, fraud has become rampant. Carriers have the ability right now to detect and block internationally spoofed calls, yet they route the calls anyway to collect revenue. The “Stir/Shake” nonsense does not work as it does not detect international calls. We are now banding together to boycott ALL phone carriers that allow these calls through. NO MORE TOLERANCE!

  111. I have received one of those calls ckaiming that it is you, saying that my number is being used for money laundering and many different bank accounts. What gives? I verified the last ffour digits of my social, my address, that’s. it. They hung up after a few minutes.

    • Hi Marriel. Thank you for letting us know about these calls. We do not usually make random calls. If you or anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams here. We hope this helps.

  112. i get spoofed calls all the time from Social Security the Gifting Department. i hate it and they use whoever it is local numbers. i pray they will stop but they dont whoever is doing these evil deeds and there is no way to block it on my phone or even if i could i would be blocking someones number . Here is some info i am researching now to see if this can be stopped some way. https://www.fcc.gov/consumers/guides/spoofing-and-caller-id

  113. I have had 3 phone calls.
    #1 I was told my SS# was being suspended due to suspicious activity. This was by voice mail as I do not answer calls I do not know the #, ( 9/18/2019 ) This call was from 281-003-2045.
    #2 512-379-5431. This call ( 9/19/2019.) Threatened the FBI was investigating me due to fraud on my part.
    #3 512-379-5431 date ( 9/20/2019 ) Same thing, I am being investigated due to intentional fraud on my part and a law suit will be filed against me..
    I have saved all these voice mail messages if you should need them.

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