101 thoughts on “Improve Your Retirement with a my Social Security Account

  1. Need help, locked out of my account. I may have been declared deceased for the second time since June 2018. This is becoming a serious hardship for me

    • We’re sorry for the inconveniences, Joseph. If you are still having trouble accessing your account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  2. Called the Help Desk, which was no help. according to the SSA Help Desk I have been permanently locked out of attempting to set up a My Social Security Account. The Help Desk said I need to go to a Social Security Office. The problem is I live in Thailand, and there is no Social security Rep at the Bangkok Embassy the closest is in The Philippines . There has got to be some way to set up an account without having to travel thousands of miles. Why is Social Security making this so difficult.

    • We appreciate you using our blog to communicate with us! At this time you must have a U. S. mailing address to create or to access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. If you are living outside the United States, you can contact your nearest Federal Benefits Unit.

    • If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  3. I have tried repeatedly to set up my account online, never get past name, ss#, address page. Says information doesn’t match your records. I went to Cleburne office, they said no appointments for a long time out, just do it online. Tried again, blocked for 24 hours. Can someone please help me?

  4. Signing up for an online account is a JOKE! But NOT funny! I have tried over 50 times over 2 years and EVERY TIME it asks a series of questions that I answer correctly. It then says I answered incorrectly and locks me out! It thinks I lived somewhere I have not. I have attempted to get an account through a mail code but that never seems to arrive! And NO, I’m not computer illiterate, and have written math simulations for a commercial product. If there is anyone in ALL of social security that can fix this PLEASE help

  5. My wife and I are moving to a new location; I like to inform you about my new mailing address so I continue to receive your information.

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    some candles in the dining room, play some sexy
    music, and you’ve got the best spot in town without having to leave the house.

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