996 thoughts on “How to Create a my Social Security Account

  1. I did not receive my social security check this month.. My address was changed due to a fraud attempt on my bank account. My ABA Routing number has bee changed.
    to:
    052001633 –

    • Hi Robert, thanks for using our blog. If you did not receive your Social Security or SSI benefit, please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. I dont know how many times I ve applied for the password to be sent to me in the mail and I still have not recieved it. I ve applied for it countless times, its now past the two week waiting period and still nothing.

    • Hi Dean, we are sorry to hear about the difficulties you are experiencing with your my Social Security account. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  3. My “one-time reset code” in the USPS mail letter can NOT be entered here: https://secure.ssa.gov/
    or here: socialsecurity.gov/myaccount
    Only asks for an “Activation code” these web pages never ask for the “one-time reset code”.

    • Hi Andrew, thanks for using our blog. If you no longer have access to the second factor (cell phone or email address) on your account, and you need to change the second factor, you then can request a reset code online. The system will mail a reset code letter to the address on file. You then enter this reset code online, after signing in with your username and password, to change the second factor associated with your information. If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.

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