Online Services

Have a Taste of our Many Online Services

July 10, 2017 • By

Reading Time: 2 Minutes

Last Updated: July 29, 2021

3 ice cream cones July is National Ice Cream Month. Can everyone say yum?

No matter your favorite flavor, ice cream brings a smile to almost everyone’s face. It’s synonymous with summer and laughter. The sound of an ice cream truck’s instrumental jingle still makes me want to run out of the house and chase it to buy a cone, a shake, or a banana boat.

Like the many flavors you can find in an ice cream shop, our Social Security online services suite offers a variety of services that are easy to access and sure to delight.

With your personal my Social Security account, you can:

  • Get your Social Security Statement to review your earnings and make sure they’re posting correctly;
  • Get a benefit verification letter stating that you receive Social Security benefits, no longer receive benefits or applied for benefit but did not receive an answer yet; and
  • Request a replacement Social Security card if you meet certain requirements.

If you receive benefits, you can:

  • Change your address and phone number;
  • Start or change your direct deposit information;
  • Get a replacement Medicare card; and
  • Get a replacement SSA-1099 or SSA-1042S for tax purposes.

We’ll call your personal my Social Security  account vanilla because it goes well with everything.

You can also go online and use our Retirement Estimator to estimate your future retirement benefits and plug in different dates to find your perfect retirement day. We’ll call that one chocolate because of the limitless possibilities.

So whatever your favorite ice cream is — hello gelato! — you don’t have to settle for just one flavor. And you don’t have to chase us down. You can visit us at and find about all the flavors, I mean services, we offer.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. Tom

    SSA is trying to be very conservative in providing online access. The reason is the database would be a treasure trove for identity thieves. Many people are used to instant convenience. That is all well and good, but some endeavors involve protecting you from a lifetime of fraud, lost credit and enormous personal expense reclaiming your credit and reputation. Please keep in mind that whatever inconvenience you may have to experience may actually be protecting you from something far worse! Your privacy is protected by law.

  2. lesly f.

    My best Ice Cream will be on 07/20/2017….!

  3. Stanley J.

    I want to be able to access the SSA information online however when I try to subscribe I’m told its for stateside participants only.
    Not allowing overseas SSA people to access the SSA online difficult for me to understand. People in the USA have many venues for information but we overseas do not. The SSA system is the only one I am aware of that refuse access to overseas people.
    Request you look into the reasons for prohibiting overseas access and reconsider your policy.

    • AKA

      Security measures are yet to be put into place.

    • Ray F.

      We are sorry for the inconvenience, Stanley. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. However, you do not need a U.S. address to access our website or to file online for benefits. Please contact your local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this information helps!

  4. Margaret E.

    I was getting SSI benefits and me and my husband were married and he’s a veteran that a lot of people told me that I would not going to be much for security but I’m not blaming him for it that it was a different things in my Social Security got taken and that’s not right even my son’s got taken I am bipolar depression I have learning disorder in Reading disorder and I was born with scoliosis and some other problems so it’s not right that I lost my social security for certain reasons that I should get it back in my Medicaid how people are being treated for a lot of reasons and I was treated for that so get my benefits back because I got done dirty thank you and have a great day

    • AKA

      SSI is not Social Security but it is a welfare plan administered by the SS Administration. To be eligible for payments you had to meet certain income requirements and the income of your spouse is considered to be available to you and your son. If it is too high then you don’t get welfare and that is the way it should be.

    • Ray F.

      Hi Margaret. Keep in mind that the Supplemental Security Income (SSI) is a needs-based program that pays benefits to disabled individuals based on financial need. SSI guidelines require that if you’re married, we take into account your spouse’s income and resources, when we calculating your monthly SSI benefit amount. We also take into consideration your living arrangements. These and other factors may affect your SSI benefits. To learn more, please visit “Understanding Supplemental Security Income”. Thanks.

  5. Mohamed B.

    It will be wonderful if you extend your online services for American citizens who live abroad instead of requiring seniors to send letters or make expensive long distance telephone calls to report any changes of their status. Your Vanilla ice cream is local and not international.

  6. Sharon B.

    Summer is a good time to have ice cream on your grocery list and I have eaten one or more kinds mostly every day so you know I have been budgeting cause ice cream to me is a very nice treat.

  7. Hospitals &.

    A. Human (HS) Services was coined as part of the Department of Health and Human Services (DHHS) in the Education Reorganization Act of 1978. Human services degrees are social work, child development, psychology, addiction studies and mental health. To stop robbing children to pay for soldiers it is necessary for the United States to create an independent Cabinet-level Department of Human Services (HS) row in the outlay by agency ledger of the White House Office of Management and Budget (WHOMB). HS will account for the Administration for Children and Families (ACF), Administration for Community Living (ACL) and Substance Abuse Mental Health Services Administration (SAMHSA) under 31USC§101. Total human services spending is $59 billion FY 16, $64 billion FY 17 and $69 billion FY 18. Total accurate on-budget Social Security, Supplemental Security Income (SSI), spending was $59.1 billion FY 16 and $59.4 billion FY 17. The combined total of HS and SSI is estimated at $118 billion FY 16, $124 billion FY 17 (4.4% growth), and $69 billion FY 18. The plan is that SSI would be paid off-budget by SSA when the rich are taxed the 12.4% Old Age Survivor Disability Insurance (OASDI) trust funds tax on all their income to end child poverty FY18 and poverty FY20. It is advised that WHOMB make certain changes the outlay by agency ledger to recognize the graduation of HS. First, change the historical name of Social Security on-budget spending, the SSI program, to Human Services (HS). Second, make accurate notation of total SSI outlays in this historical HS row. Third, graduate HS FY 18 so that it replaces Social Security on-budget whereas SSI is going off-budget if the rich are taxed or is combined with SSI in the on-budget HS outlay row. The HS outlay row would remain fairly stable, double or triple as the result of adding HS to the current SSI overestimate by OMB and calling it HS. The ACF is the second largest agency in the U.S. Department of Health and Human Services. The ACF budget request for $57.6 billion FY 17 was an 8% increase from $53.4 billion FY 16. The ACF is the only agency in the executive branch with high 8% FY 17 growth that must be protected against CR 17 and FY 18 budget cuts. The FY 18 budget proposes to reduce spending to $50.9 billion FY 16, $54.5 billion FY 17 to $48.3 billion FY 18. Any difference between ACF outlays and $53.4 billion FY 16, $57.6 billion outlays FY 17 + 3.3% growth to $59.5 billion FY 18 should be expressed as undistributed offsetting receipts of Temporary Assistance for Needy Families (TANF).

    1. The average national poverty rate for all ages is 15.4% but 16-24 million children, 22%-33%, are growing up poor, otherwise poverty in the United States runs about 10% for working age adults and 9% for elderly, excluding medical bills that drive up the elderly poverty rate to 15.9%. The reason for the extraordinarily high rates of child poverty are that Congress has not authorized an automatic annual 3% raise in minimum wage, paid maternity leave, or even compensated for the 10 million Temporary Assistance for Needy Family (TANF) benefits 1996-2000 until FY 17. In 1996 the child poverty rate was the same as for any other age, about 15.7%. Until child poverty is ended by taxing the rich, the failure of the United States to pay legal child support obligations under 18USC§228 constitutes deprivation of relief benefits under 18USC§246. Social work is due 3% growth. Cash welfare programs for the poor normally need 4% growth to afford 3% benefit growth to compete with 2.7% average annual inflation and 1% beneficiary population growth, that is dependent upon legitimate demand. Because different agencies and programs grow at different rates it is helpful to calculate the weighted average rate of agency outlay growth. Abysmally low 0.7%, but positive, SSI growth, sustains the reasonable combined 4.4% human services growth FY 17. 8% ACT growth incidental to 15.9% growth in TANF FY 17 must be sustained FY 17 despite intolerable errors regarding 18% growth. There should be 4% growth in TANF FY 18 and thereafter to redress the 1996-2000 TANF cuts, other ACF programs 3% growth, ACL and SAMSHA 2.5% growth. The weighted average of ACF + 3.3% growth, ACL and SAMHSA + 2.5% growth, total HS outlay growth should average about 3.2%.

    • Klick

      It is not the responsibility of anyone but the parents to raise their children. In or out of poverty.

  8. Ron W.

    Just a question :
    WHT must one file a lawsuit against SSA , as was the case in the 8th circuit court pertaining to WEP/Pia wh er n the case was already heard and ruled in favor if dual st as us,National Guard technicians?
    This seems to me yo he ludicrous.
    I fall under the 6th circuit court, which a new cases be presented. I thought SSA was ONE FEDERAL PROGRAM not several?

    • Allan

      Ice cream is the last thing elderly need for healthy low calorie living. It’s difficult to understand why Social Security would be pushing ice cream considering the national health status.

    • AKA

      What you are complaining about are laws written by Congress. If you don’t like it, petition to have the laws changed. No Court is going to take up your cause.

      • lesly f.

        i agree my friend you say we like it or not stake with it. silence is the power full war them talking and talking.we all know GOD an is power he can do everythings.We know and every body know.We the people.and we all is surviver in this Earth.thanks my friend you say all.

  9. Lesly F.

    My ice ? cream is when i will meet with social security office in Cambridge.mass on 07/20/2017.THAT’S wiil be my best ice cream for this summer.

  10. Athena B.

    Would be nice if you could establish accounts for minors receiving benefits under their delegated parent or guardian’s account, maybe a linked account so that we could just as easily access their information. Of course it would come with consent documentation. In this age it is terrible that I can access all of their protected health information online but not their social security information. Hoping you may bring this to fruition some day in the near future!

Comments are closed.