COVID-19, General, Guest Bloggers

Get All Your Federal Benefit Payments in One Account Using Direct Payment

September 3, 2020 • By

Reading Time: 2 Minutes

Last Updated: November 2, 2023

Direct deposit is the safest and most convenient way to receive your benefit payment. In 2013, the Department of the Treasury issued a mandate to move away from checks as a method to deliver federal benefit payments. Since then, almost 99 percent of our Social Security beneficiaries have their payments deposited directly into their bank accounts. We need to increase this number to 100 percent.

Some beneficiaries have not enrolled.  Others receive more than one federal payment, but don’t get all their benefits via direct deposit. In these times, with the COVID-19 pandemic, it is more important than ever to know that your payments are there when you expect them. If you receive more than one federal benefit, but don’t have all your payments directly deposited, you may want to consider enrolling. Here are some reasons why:

  • It is safer to use and less costly.
  • Your benefit payment will be on time, every time, and ready to use.
  • You’ll be free of the hassles or delays with paper checks.
  • You won’t need to leave the comfort of your home to cash a check again.
  • It’s easy to enroll, change, or update your direct deposit information.

You can sign up for direct deposit with Social Security from your preferred location using your personal my Social Security account. If you don’t have a personal account, you can create one today. Once you create your account, you can add your bank information to start your direct deposit. You can make changes to your information any time through your personal account.

Another way to start or change your direct deposit is by calling us toll free at 1-800-772-1213 (TTY 1-800-325-0778).

We want to put you in control of your benefits while providing the best experience and service, no matter where, when, or how you decide to do business with us.

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About the Author

Joanne Gasparini, Associate Commissioner of the Office of Financial Policy and Operations

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Comments

  1. miss s.

    If direct payment is beneficial, we all should be using this. https://hindisansaar.com/isro-kya-hai/

  2. charka

    great article and informative post. Keep posting such kind of articles

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  3. Ben M.

    Great initiative and will benefit a lot of people. Faster payment with no hassles. But we expect a first class customer service.

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  4. Mary L.

    I need to know what I need to do if I suspect that someone is using my identity and had my direct Express Visa card and my information is being stolen.?

    • Vonda

      Hi Mary, thanks for using our blog. Generally, identity theft issues are handled by the Federal Trade Commission. Visit http://www.identitytheft.gov to report identity theft and get a recovery plan or call 1-877-IDTHEFT (1-877-438-4338).

      Visit our Frequently Asked Questions web page for details on what you can do if you think someone is using your Social Security number.

  5. Laura W.

    Why is transfer from card to my bank account not to be had online? Why to accomplish said switch should I need to be on preserve for 45-50 minutes best to be told to call back the subsequent day

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  6. Derrick G.

    i need my money please

  7. Terry D.

    Direct express is a scam. Why is transfer from card to my bank account not available online? Why to accomplish said transfer should I need to be on hold for 45-50 minutes only to be told to call back the next day? Why do you claim to be available 24/7 but when I call I’m told hours are from 9am-7pm.

    • Vonda

      Hi Terry, thank you for using our blog. If you are having issues with your Direct Express® Card, please call the Direct Express® card toll free Customer Service Department number at 1-888-741-1115. A customer service representative will assist you.

      If you want to sign up for direct deposit, check out our Frequently Asked Questions web page for the details. We hope this helps.

      • Dan E.

        I’ve been trying to change my direct deposit from direct express to my bank. I keep getting run around from everyone.

        • Vonda

          Hi Dan, thanks for using our blog. You may close your Direct Express® card account at any time at no charge by calling the Direct Express® card Customer Service Department number at 1-888-741-1115. Before closing your Direct Express® card account, you will need to separately enroll in direct deposit to avoid any delays with receiving future benefit payments.

          To enroll in direct deposit, check out our Frequently Asked Questions web page for details on how to sign up.

          If you need assistance, please call your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  8. Suman

    Very informative. Thank you so much.
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  9. Rosa A.

    Si recibo mi pension por deposito directo en Nicaragua. Porque no recibi en depósito directo mi pago de impacto económico?

  10. Morvi

    Hi, you are right Direct deposit is very fast and safest methed of payment. I always use this for my blog – https://topbestlaptops.com/

Comments are closed.