General, Medicare, Social Security Number and Card

Get a Replacement Medicare Card on my Social Security

June 2, 2015 • By

Reading Time: 2 Minutes

Last Updated: August 19, 2021

A woman holds up a Medicare cardWe have more great Social Security news to share! If you lost, damaged, or need to replace your Medicare card, you can now get a replacement Medicare card using your personal my Social Security account. This is the newest feature to my Social Security as we continue to improve its functionality and convenience for you.

Your Medicare card is the most important piece of identification you have as a Medicare beneficiary — it’s proof that you have Medicare health insurance. Medical professionals and insurance companies need this proof to provide you with accurate care and compensation. If your card is lost or damaged, and you are currently entitled to Medicare, you can easily order a replacement using your personal my Social Security account.

Simply access your personal my Social Security account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

After you request a card, it will arrive in the mail in about 30 days.

More than 18 million people use my Social Security because it’s the easiest way to access their own personal Social Security information they need to plan for retirement.

Your account is a hub for doing business with us, including:

  • Keeping track of your earnings and verifying them every year.
  • Getting an estimate of your future benefits if you’re still working.
  • Getting a letter with proof of your benefits if you currently receive them.
  • Managing your benefits:
    • Changing your address.
    • Starting or changing your direct deposit.
    • Getting a replacement SSA-1099 or SSA-1042S for tax season.

We continue to add new services to my Social Security to meet your needs. We collect customer feedback so we can add features that will make your business with Social Security faster and easier. Adding the Medicare card replacement service is the latest in our efforts to make your experience with us as positive as possible.

Opening a personal my Social Security account takes only a few minutes, and it’s safe and easy. After your account is open, you can request a replacement Medicare card immediately — there’s no need to call or visit a Social Security office.

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About the Author

Nancy Berryhill, Deputy Commissioner, Operations

Deputy Commissioner, Operations


  1. Betty

    My grandfather’s birthday is wrong on his Medicare (by 2 days). Medicare told me to go to social security because they get their information from them. When I went to the local social security office, they stated that they had the correct DOB on file and Medicare has it wrong. What should I do now?

  2. Jerrie E.

    I changed back to my original Health Plan on January 1, 2016. How can I let Railroad Medicare know that I have changed so they will stop taking funds from mu annunity from his retirement fund? should I get another medicare card.

  3. Phil R.

    I have a transgender friend who has successfully changed his legal identity, and had a new social security card issued with the correct name. He has tried more than once (both in person and over the phone) to get a corrected medicare card issued. Each time people are friendly and helpful, and he’s told that it will be corrected within a week. However, for some reason, the change is not getting made. Because of this mismatch of Medicare (old name) and Medicaid (new, legal name) identities, he’s unable to access health care. Is there a way to escalate this issue?

    • Ray F.

      We are sorry to hear that your friend is having trouble accessing health services. For security reasons, we do not have access to personal information in this venue. In this situation, it is best for your friend to continue working directly with the local Social Security office. He can request to speak to a manager on his next visit to see how we can help expedite the process.

    • Dell

      That hits the target pefelctry. Thanks!

  4. Alberto R.

    I’ve heard discussions in the political arena about waiving or amending the law that imposed penalty, to us retirees who are receiving federal annuity, on our social security pension. Is anything at all happening on its implementation if the amendment was passed? I, for one, can surely use the additional income, if it happens. Please let me know the status, if you will, and it will be greatly appreciated.

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  6. Linda

    Medicare has my Mother’s birthdate wrong. She has her birth certificate to prove it. Can we call and get it straightened out or do we have to go in person to a SSA Office? She is 100 and still is sharp as a tack. This has been going on for years. Please help.

    • Lorenzo D.

      Thanks for your question, Linda. The fastest way for your mother to correct her date of birth on her Medicare card is by going to her local office. In addition to bringing her birth certificate, we also need proof of her identity by another original document such as a U.S. passport, drivers license, state-issued non-driver ID card, or health insurance card (not her Medicare card). The document must be current (not expired) and show her name and other identifying information. For more information or to make an appointment, call us toll-free at 1-800-772-1213. Representatives are available between 7 a.m. and 7 p.m., Monday through Friday, but you will generally have a shorter wait time if you call later in the week.

  7. Albert P.

    new email address

  8. Kay

    Medicare Advantage hijacks your Medicare. Essentially Medicare Advantage becomes your primary insurance and you do not have Medicare as primary because the Medicare Advantage bills Medicare “in your name”. You no longer have a supplemental insurance. Too bad I had to find this out after giving my info to providers and being told “you no longer have Medicare.” I’ve also gotten rejection notices from Medicare because my insurance now “covers” the charges. That rejection information confuses the providers also. This kind of information about Medicare Advantage should have been delivered to consumers and providers alike. I wonder if the organization providing my insurance (I am retired) even knew how this worked before getting us into it.

    • Carrie

      Clear, inovematifr, simple. Could I send you some e-hugs?

  9. witold S.

    Over 100,000 SSA beneficiaries have had their benefits stolen as a result of setting up MYSSA accounts. Beware that setting up a MYSSA account makes one vulnerable to hacking and identity theft. SSA is suppressing information to the public regarding the amount of benefit theft and identity theft that is occurring since MYSSA accounts have been established.

    I won’t set up such an account nor should you if you value your privacy. Go to an SSA office for service or call the 800 number or your local SSA office. It’s a lot more safe than MYSSA.

    • James L.

      Thanks for your concern. However, opening a my Social Security account online is quick, safe, free, and easy. You will need to provide some personal information and answer some questions only you are likely to know. This process protects you and keeps your information private. There are extra security features, too. You can have unique text message codes sent to your cell phone each time you want to sign in. There is even an address bar at the top of your screen indicating the website has an extended validation certificate. This means the information you provide to Social Security will be encrypted and that the website has been verified by a certification authority.

      Join the 19 million satisfied customers who have successfully set up my Social Security accounts. You can safely review estimates of your retirement, disability, and survivors benefits, your earnings record, and the estimated Social Security and Medicare taxes you’ve paid. A new account is created about every six seconds! We hope this information is helpful!

  10. edith

    my husband is 65, he will retire at 66 and his birthday was in april. when does he have to apply for soc security and medicare?

    • James L.

      Thanks for your question, Edith. As for when your husband should apply for benefits, he should do so no more than three months before the date he wants his benefits to start. For more information on when and how to apply for retirement benefits, please read our publication, When to Start Receiving Retirement Benefits.

      Since he is already 65, he should apply for Medicare right away. Otherwise, his Medicare medical insurance, as well as prescription drug coverage, could be delayed, and he could be charged higher premiums. Please read our publication, “Apply Online for Medicare – Even If You Are Not Ready to Retire”. When he is ready, he can apply online. We hope this helps!

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