General Questions, Medicare, Social Security Number and Card

Get a Replacement Medicare Card on my Social Security

June 2, 2015 • By

Last Updated: June 29, 2021

A woman holds up a Medicare cardWe have more great Social Security news to share! If you lost, damaged, or need to replace your Medicare card, you can now get a replacement Medicare card using your online my Social Security account. This is the newest feature to my Social Security as we continue to improve its functionality and convenience for you.

Your Medicare card is the most important piece of identification you have as a Medicare beneficiary — it’s proof that you have Medicare health insurance. Medical professionals and insurance companies need this proof to provide you with accurate care and compensation. If your card is lost or damaged, and you are currently entitled to Medicare, you can easily order a replacement using your online my Social Security account.

Simply access your online my Social Security account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

After you request a card, it will arrive in the mail in about 30 days.

More than 18 million people use my Social Security because it’s the easiest way to access their own personal Social Security information they need to plan for retirement.

Your account is a hub for doing business with us, including:

  • Keeping track of your earnings and verifying them every year;
  • Getting an estimate of your future benefits if you’re still working;
  • Getting a letter with proof of your benefits if you currently receive them; and
  • Managing your benefits:
    • Changing your address;
    • Starting or changing your direct deposit; and
    • Getting a replacement SSA-1099 or SSA-1042S for tax season.

We continue to add new services to my Social Security to meet your needs. We collect customer feedback so we can add features that will make your business with Social Security faster and easier. Adding the Medicare card replacement service is the latest in our efforts to make your experience with us as positive as possible.

Opening a my Social Security account takes only a few minutes, and it’s safe and easy. After your account is open, you can request a replacement Medicare card immediately — there’s no need to call or visit a Social Security office.


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Deputy Commissioner, Operations

Comments

  1. Mary Ellen Carroll

    If A person needs a Medicare replacement card, what is procedure if she does not have access to a computer to open account.

    • Vonda

      Hi Mary Ellen, thanks for using our blog. Check out our Frequently Asked Questions web page for details on getting a replacement Medicare card.

  2. Sarah McAfee

    Sarah McAfee
    December 1, 2020 11:28 AM

    I have lost my Social Security Card, and would like to get a replacement.

    • Vonda

      Hi Sarah, thank you for your question. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. Check out our Social Security and Coronavirus web page for details on getting help with your Social Security number. We hope this helps!

  3. Laverne

    Good afternoon, Living overseas and collecting my SS monthly retirement. Can you please answer my question which I have asked and written about several times without receiving any answers. The question is: Please give us overseas people the capabilities of opening our (My SS Account Online). This would solve many problems. We have no mail services in Guatemala since 2016, the SSA office moved to Costa Rica and they do not answer phone questions. It’s a MESS. Thank you very much to give us all an answer.

    • Vonda VanTil, Public Affairs Specialist

      Hi Laverne, thank you for your question. At this time you must have a U. S. mailing address to create or access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.

      Check out our Office of International Operations home page which provides more information to assist our customers living abroad.

  4. Pauline Daiels

    How can I get an application online to print for a spouse’s replacement medical care with out making an account do to my daughter changing all of my information transferred to her house and now she is gone to a different state. But didn’t order none of the cards she losed

    • Vonda VanTil, Public Affairs Specialist

      Hi Pauline, thanks for using our blog. If you’re asking about a replacement Medicare card, check out our Frequently Asked Questions web page for details.

  5. Ronald Ayers

    I need a replacement card for my medicare

    • Vonda VanTil, Public Affairs Specialist

      Hi Ronald, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps.

  6. Kristina S Kirkpatrick

    I need a replacement Medicare card

    • Vonda VanTil, Public Affairs Specialist

      Hi Kristina, thank you for using our blog to ask your question. Check out our Frequently Asked Questions web page for details on how to obtain a replacement Medicare card. Thanks!

  7. Kathleen A Waichulis

    Turned 65 Feb 14 2020 I have been receiving ss for a year now and still have not received my Medicare card would like to know if the ss office can give me a temporary card till I get mine in the mail.

  8. Rocco Anzaldi

    I lost my Medicare Card

    • Ann C., Public Affairs Specialist

      Hi, Rocco. Good news! If you need a replacement Medicare card or immediate proof that you have Medicare, you can take care of both online by creating a personal my Social Security account. Hope this helps!

  9. RON CORNETT

    I NEED A NEW MEDCARE CARD RON D CORNETT ACCOUNT LOST MINE, MAIL TO MY HOME ADDRESS RAILROAD.

    • Luis A., Public Affairs Specialist

      Hi Ron. Good news! If you need a replacement Medicare card or immediate proof that you have Medicare, you can take care of both online by setting up a personal my Social Security account. We hope this helps.

    • Tammy smith

      I need a new Medicare card replacement

      • Tammy smith,

        I need a new replacement Medicare card

  10. louis benedetti

    have old cart nead new card

    • Luis A., Public Affairs Specialist

      Hi Louis. Please note before you request a replacement card, you should first realize that you may not need a replacement card. You will rarely need to show it. Knowing the Social Security number is what is important. You may be eligible to apply for a replacement Social Security card online. If you cannot get your replacement Social Security number card, you can learn more on the process, and what documents you will need to get a card, please visit our “Social Security Number and Card” web page. To find the nearest Social Security Office or Card Center in your area, click here. If yWe hope this helps.

    • John wilson

      Yes

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