General, Medicare, Social Security Number and Card

Get a Replacement Medicare Card on my Social Security

June 2, 2015 • By

Last Updated: August 19, 2021

A woman holds up a Medicare cardWe have more great Social Security news to share! If you lost, damaged, or need to replace your Medicare card, you can now get a replacement Medicare card using your personal my Social Security account. This is the newest feature to my Social Security as we continue to improve its functionality and convenience for you.

Your Medicare card is the most important piece of identification you have as a Medicare beneficiary — it’s proof that you have Medicare health insurance. Medical professionals and insurance companies need this proof to provide you with accurate care and compensation. If your card is lost or damaged, and you are currently entitled to Medicare, you can easily order a replacement using your personal my Social Security account.

Simply access your personal my Social Security account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

After you request a card, it will arrive in the mail in about 30 days.

More than 18 million people use my Social Security because it’s the easiest way to access their own personal Social Security information they need to plan for retirement.

Your account is a hub for doing business with us, including:

  • Keeping track of your earnings and verifying them every year.
  • Getting an estimate of your future benefits if you’re still working.
  • Getting a letter with proof of your benefits if you currently receive them.
  • Managing your benefits:
    • Changing your address.
    • Starting or changing your direct deposit.
    • Getting a replacement SSA-1099 or SSA-1042S for tax season.

We continue to add new services to my Social Security to meet your needs. We collect customer feedback so we can add features that will make your business with Social Security faster and easier. Adding the Medicare card replacement service is the latest in our efforts to make your experience with us as positive as possible.

Opening a personal my Social Security account takes only a few minutes, and it’s safe and easy. After your account is open, you can request a replacement Medicare card immediately — there’s no need to call or visit a Social Security office.

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Deputy Commissioner, Operations


  1. Pamela L.

    I am trying to put through a change of address for Medicare and Medicaid. Changed social security so that is all set. Thank you email not working 207-475-7414

  2. Marjorie J.

    I have not received my new Medicare Card. My hospital wants to see my new number. My old number is *** – ** – ***. I am enrolled in Part & B. Please advise how I can get my new number and new card ASAP. My address is 513 Hearn Street, Austin, TX 78703. Thanks.
    Marjorie J. Woo

  3. Gerald A.

    I signed up for my social security and then requested a replacement social security card and was notified that I will be receiving one in the mail. My wife did the same and was told she couldn’t get a replacement on line. Why was she refused and I was accepted?

  4. Irving F.

    How do I get a medicare card.

  5. Bryan E.

    I tried to get another card online but it said It could not and the link to contact was not working!!!

    Please advise!

  6. James E.

    I was on Spain last weekend and by billfold was stolen. I will need to replace my medicare card as eell as many other documents. How fo I request a new card?

    • Vonda V.

      Hi James. Thank you for your question. Click here to see how you can get a replacement Medicare card. If you can’t or prefer not to use the online service, call us at 1-800-772-1213 (TTY 1-800-325-0778) Monday through Friday from 7 a.m. to 7 p.m. or contact your local Social Security office. If you are living outside the United States, you can contact your nearest Federal Benefits Unit.

  7. John S.

    I filed a request for replacement of a lost Medicare card with my local Social Security Office earlier this week. What do I do to ensure that my treatment for heart disease is continued?

    • Ray F.

      Hello John. Medicare providers need to know your Social Security number in order to provide you the benefits to which you are entitled. Generally, they only have to see and verify your Medicare card at the time they provide initial medical services.
      While you wait for your replacement card, you could still get a benefit verification letter with your Medicare eligibility information, in case you need it. Please call our toll free number at 1-800-772-1213 and ask pne of our agents to assist you. Representatives are available, Monday through Friday, between 7 a.m. and 7 p.m. Thanks!

  8. Robin e.

    Robin e Hightower 1500 page street apt.12 is the new adress i put when i filed weeks ago and i still have not recieved my new card yet please help me.

    • Vonda V.

      Hi Robin, thank you for contacting us. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot look up the status of your card.

      For status on your card, call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

      You may also want to Visit and sign up to get email alerts from Medicare. Medicare will send you an email when your new Medicare card is in the mail. Thanks!

      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email.

  9. Robin e.

    i requested my new medicare card online that i never recived yet. hat is going on . I changed all the corred information and i still have not recived my new card yet. I cant get through to social security on the phone because they are always busy.

  10. Arthur J.

    I never received my medicare card that I previously applied for. Has it been sent or should I reapply?

    • Vonda V.

      Hi Arthur, thank you for your question. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do. If you need to update your address, you can use your personal my Social Security account.

      Visit and sign up to get an email alert when your card is in the mail.

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