General, Medicare, Social Security Number and Card

Get a Replacement Medicare Card on my Social Security

June 2, 2015 • By

Last Updated: August 19, 2021

A woman holds up a Medicare cardWe have more great Social Security news to share! If you lost, damaged, or need to replace your Medicare card, you can now get a replacement Medicare card using your personal my Social Security account. This is the newest feature to my Social Security as we continue to improve its functionality and convenience for you.

Your Medicare card is the most important piece of identification you have as a Medicare beneficiary — it’s proof that you have Medicare health insurance. Medical professionals and insurance companies need this proof to provide you with accurate care and compensation. If your card is lost or damaged, and you are currently entitled to Medicare, you can easily order a replacement using your personal my Social Security account.

Simply access your personal my Social Security account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

After you request a card, it will arrive in the mail in about 30 days.

More than 18 million people use my Social Security because it’s the easiest way to access their own personal Social Security information they need to plan for retirement.

Your account is a hub for doing business with us, including:

  • Keeping track of your earnings and verifying them every year.
  • Getting an estimate of your future benefits if you’re still working.
  • Getting a letter with proof of your benefits if you currently receive them.
  • Managing your benefits:
    • Changing your address.
    • Starting or changing your direct deposit.
    • Getting a replacement SSA-1099 or SSA-1042S for tax season.

We continue to add new services to my Social Security to meet your needs. We collect customer feedback so we can add features that will make your business with Social Security faster and easier. Adding the Medicare card replacement service is the latest in our efforts to make your experience with us as positive as possible.

Opening a personal my Social Security account takes only a few minutes, and it’s safe and easy. After your account is open, you can request a replacement Medicare card immediately — there’s no need to call or visit a Social Security office.

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Deputy Commissioner, Operations


  1. Cindy R.

    can not get into my SS account . Keeps rejecting my information

  2. George B.

    I have not received my replacement medicare card yet

  3. Terry V.

    How do I request a replacement medicare card? Please send me exact link. I just can’t seem to figure out how to order online..

    Terry VOlk

    • Ray F.

      Hello Terry. If your Medicare card was lost, stolen, or destroyed, you can ask for a replacement by using your personal my Social Security account. See instructions here!

  4. James N.

    I was told 2 weeks ago my medicare card was sent to
    the wrong address and that he would correct the problem. At this time I have not recieved my card. Any help?

    • Ann C.

      Hello, James. For your security, we do not have access to private information in this venue. We ask that members in our Blog community to continue to work with their local office on specific questions about their case. You can also call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778). Representatives are available Monday through Friday between 7:00a.m. and 7:00p.m. Generally, you’ll have a shorter wait time if you call later in the day. We hope this helps!

  5. Bonita K.

    Lost Medicare card how do I replace it thankyou

  6. Sally K.

    I need to replace my medicare card (lost).I have been unable to do this online because I keep getting shut down.Please help.

    • Ray F.

      We are sorry for the inconvenience, Sally. If you are having trouble accessing your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.
      Any of our representatives can assist you in requesting a replacement Medicare card. Thanks!

  7. Raymond B.

    Does the new medicare card replace the social security card?

    • Vonda V.

      Hi Raymond. The two cards are very different.

      A Medicare card is proof of your Medicare insurance. Your Social Security card contains your nine-digit Social Security number, which is needed to get a job, collect Social Security benefits and receive certain government services.

      The Centers for Medicare and Medicaid Services is sending new Medicare cards with new Medicare numbers. Instead of your Social Security Number (SSN), your new Medicare card will include a new number unique to you. This will help to protect you against identity theft and protect Medicare from fraud. Medicare will automatically mail your new card to the address you have on file with Social Security. As long as your address is up to date, there’s nothing you need to do! If you need to update your address, use your personal my Social Security account.

  8. EDWARD D.

    I keep looking for where to request a replacement Medicare Card, but have yet to find the place, though every place I go tells me how easy it is.

  9. veda g.

    If I have changed my address after receiving my Medicare card, is a replacement automatically sent with new address or do I need to ASK for a replacement?

    • Vonda V.

      Hi Veda. As long as your address is up to date, there’s nothing you need to do. Visit and sign up to get email alerts from Medicare. Medicare will send you an email when cards start mailing in your state.

  10. ruby l.

    my purse was stolen at Walmart and I need to replace m my medicare card

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