General, Medicare, Social Security Number and Card

Get a Replacement Medicare Card on my Social Security

June 2, 2015 • By

Reading Time: 2 Minutes

Last Updated: August 19, 2021

A woman holds up a Medicare cardWe have more great Social Security news to share! If you lost, damaged, or need to replace your Medicare card, you can now get a replacement Medicare card using your personal my Social Security account. This is the newest feature to my Social Security as we continue to improve its functionality and convenience for you.

Your Medicare card is the most important piece of identification you have as a Medicare beneficiary — it’s proof that you have Medicare health insurance. Medical professionals and insurance companies need this proof to provide you with accurate care and compensation. If your card is lost or damaged, and you are currently entitled to Medicare, you can easily order a replacement using your personal my Social Security account.

Simply access your personal my Social Security account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

After you request a card, it will arrive in the mail in about 30 days.

More than 18 million people use my Social Security because it’s the easiest way to access their own personal Social Security information they need to plan for retirement.

Your account is a hub for doing business with us, including:

  • Keeping track of your earnings and verifying them every year.
  • Getting an estimate of your future benefits if you’re still working.
  • Getting a letter with proof of your benefits if you currently receive them.
  • Managing your benefits:
    • Changing your address.
    • Starting or changing your direct deposit.
    • Getting a replacement SSA-1099 or SSA-1042S for tax season.

We continue to add new services to my Social Security to meet your needs. We collect customer feedback so we can add features that will make your business with Social Security faster and easier. Adding the Medicare card replacement service is the latest in our efforts to make your experience with us as positive as possible.

Opening a personal my Social Security account takes only a few minutes, and it’s safe and easy. After your account is open, you can request a replacement Medicare card immediately — there’s no need to call or visit a Social Security office.

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About the Author

Nancy Berryhill, Deputy Commissioner, Operations

Deputy Commissioner, Operations


  1. Anna r.

    Please send me a new Medicare card. Thank you

  2. Manuel S.

    If our Social Security Number has been compromised, would I be able to change my Social Security number? and how are we going to know whether our Social Security number is among the 80M stolen or compromised???
    Manuel, On behalf of Mercy Sanchez and my self.

    • John W.

      We do not routinely assign different Social Security numbers but there are special cases in which we can provide you with a new number. To find out if you qualify for a different number, please visit here.

      If you suspect someone is using your Social Security number, you should report the theft to the Federal Trade Commission or call 1-877-IDTHEFT (1-877-438-4338). For further information, please read Identity Theft and your Social Security Number.

  3. Brenda

    Can I have a replacement card that has some other number that is not my social security number?
    That is, can I change this number – for security reasons?

    • Roberta

      I am a new member to Medicare starting January 1,2016. I was horrified when I saw my social security number on my card. I am considering not using it and contacting my legislators for a different id number. What a disgrace, and inconsiderate is this system. Identity theft is ha huge problem.

  4. adolf

    sent me a new card.

  5. Edward I.

    I appreciate your publications and vigilant operation!
    Its evident that there is no undue “political” influence in what you are transmitting which enhances each and every publications I have received! Keep up the good work!

    • John W.

      Thank you for sharing, Edward! Social Security is committed to providing world-class customer service today and in the years to come.

  6. Patricia H.

    Please replacement my old Medicare card.

    Thank you in advance.

    • S T.

      Go to My Social Security to request it!

      • Jimmie l.

        My new SS card was washed in my wallet and you can not read all the numbers. My old number is XXX-XX-XXXXT

    • susan

      I lost my medicards

  7. Mary B.

    My present card is warn from use.

  8. Mary B.

    My card is warn from use.

  9. Kathryn J.

    How do I get a replacement medicare card?

    • John W.

      Hello Kathryn, Replacing your Medicare card is easier than ever. You can request a replacement Medicare card online using a my Social Security account. To sign in to an account or create a new one, go to Sign In or Create an Account. Your Medicare card will arrive in the mail in about 30 days. You can also use your account to request a benefit verification letter if you need immediate proof that you have Medicare.. Or, if you prefer, you can call our toll-free number, 1-800-772-1213, between 7:00 a.m. and 7:00 p.m., Monday through Friday, or visit your local Social Security office.

  10. William G.

    You are improving in all directions. Congratulations and best wishes to all at the SSA.

    • S T.

      Go to My Social Security to request it! Don’t put your SSN out for everyone to see.

      • Marie C.

        Need a new Medcare Card lost my card.

        • Ray F.

          Hello Marie. Replacing your Medicare card is easier than ever. You can request a replacement Medicare card online using a my Social Security account.

          • ROY R.

          • Scarlet W.

            Page not found!

        • EDWARD D.

          Me as well.

    • John W.

      Thank you, William, for your feedback! Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.

Comments are closed.