General Questions, Medicare

Get a Replacement Medicare Card on my Social Security

June 2, 2015 • By

A woman holds up a Medicare cardWe have more great Social Security news to share! If you lost, damaged, or need to replace your Medicare card, you can now get a replacement Medicare card using your online my Social Security account. This is the newest feature to my Social Security as we continue to improve its functionality and convenience for you.

Your Medicare card is the most important piece of identification you have as a Medicare beneficiary — it’s proof that you have Medicare health insurance. Medical professionals and insurance companies need this proof to provide you with accurate care and compensation. If your card is lost or damaged, and you are currently entitled to Medicare, you can easily order a replacement using your online my Social Security account.

Simply access your online my Social Security account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

After you request a card, it will arrive in the mail in about 30 days.

More than 18 million people use my Social Security because it’s the easiest way to access their own personal Social Security information they need to plan for retirement.

Your account is a hub for doing business with us, including:

  • Keeping track of your earnings and verifying them every year;
  • Getting an estimate of your future benefits if you’re still working;
  • Getting a letter with proof of your benefits if you currently receive them; and
  • Managing your benefits:
    • Changing your address;
    • Starting or changing your direct deposit; and
    • Getting a replacement SSA-1099 or SSA-1042S for tax season.

We continue to add new services to my Social Security to meet your needs. We collect customer feedback so we can add features that will make your business with Social Security faster and easier. Adding the Medicare card replacement service is the latest in our efforts to make your experience with us as positive as possible.

Opening a my Social Security account takes only a few minutes, and it’s safe and easy. After your account is open, you can request a replacement Medicare card immediately — there’s no need to call or visit a Social Security office.


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Nancy Berryhill, Deputy Commissioner, Operations

Deputy Commissioner, Operations

Comments

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  1. Stephanie

    How can I order a replacement card for my daughter? She needs to have her card in order to take her permit test.

    Reply
  2. Mary Grace

    I have had a bunch of people stealing my bank account and my social security number. What could I do? They show up at the bank, and say this woman told me to drain her bank account, and they’ve done it. They know a Teller at the bank, and I don’t like her.

    Reply
  3. Steven everidge

    How do I get my social security card if I’m 18 and never got one?

    Reply
  4. Quenton White

    I never received the new Medicare card the red white and blue every time I go to the doctor’s office they always ask for it how do I get a 1

    Reply
    • Vonda

      Hi Quenton, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

      Reply
  5. Fabiola Velazquez

    where do i need to go to actually get my daughter a social security card? i lost my wallet which had mine and her social security cards in the wallet.

    Reply
    • Sue

      Happy new year, Fabiola, and thank you for using our blog. Check out our Social Security Number and Card web page for instructions on how to get a replacement Social Security card for your daughter. Step 2 provides details on the required form. For your safety, we recommend that you don’t routinely keep your card in your wallet. We hope this helps!

      Reply
  6. Janice

    I need to print a replacement medicare for my mother ASAP. How can I do that?

    Thank you,
    Janice

    Reply
    • Vonda

      Hi Janice, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

      Reply
  7. Betty Mason

    my social security payment is late getting posted in the bank

    Reply
    • Vonda

      Hi Betty, thanks for using our blog. If you did not receive your Social Security or SSI benefit, please contact your bank or financial institution first. They may be able to determine if your direct deposit failed. If you still need to report a late, missing or stolen Social Security payment, call us toll-free at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  8. Vivian Monge

    I need to mail a request for social security card – not request through email because our local office is closed. Can you please give me a mailing address to send this to?

    Reply
    • Sue

      Hi, Vivian. Thanks for using our blog. You will find the contact information, including the mailing address, for your local office at the Social Security Office Locator. Check out our Frequently Asked Questions web page for information on how to replace a Social Security card. We hope this information helps.

      Reply
  9. Claudia Hernandez

    My mother in law went to an ATM machine to collect her monthly social security payment and the machine eat her card. They told her to contact the social security office to get a replacement card. It’s a Visa card but not thru the bank, she doesn’t have much information to give me to help her to get it replace. She had it direct deposit before but then she close her account and somehow she got that card. Pls reply so I can help her.

    Reply
    • Sue

      Thank you for reading our blog, Claudia, and for your question. If your mother-in-law had a Direct Express® Card, she should immediately call the Direct Express® card Customer Service Department at 1-888-741-1115. A customer service representative will assist her and a new card will be sent to her. If it was not a Direct Express card, she should call her local Social Security office. She’ll find the phone number using our Office Locator. Please be aware that our call volume and wait times are higher than normal.

      If your mother-in-law is interested in direct deposit, check out our Frequently Asked Questions web page for details. We hope this helps.

      Reply
  10. Sharon S Helmick

    I lost my Medicare card how do I get a replacement card

    Reply
    • Vonda

      Hi Sharon, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card. We hope this helps!

      Reply

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