General Questions, Medicare, Social Security Number and Card

Get a Replacement Medicare Card on my Social Security

June 2, 2015 • By

Last Updated: June 29, 2021

A woman holds up a Medicare cardWe have more great Social Security news to share! If you lost, damaged, or need to replace your Medicare card, you can now get a replacement Medicare card using your online my Social Security account. This is the newest feature to my Social Security as we continue to improve its functionality and convenience for you.

Your Medicare card is the most important piece of identification you have as a Medicare beneficiary — it’s proof that you have Medicare health insurance. Medical professionals and insurance companies need this proof to provide you with accurate care and compensation. If your card is lost or damaged, and you are currently entitled to Medicare, you can easily order a replacement using your online my Social Security account.

Simply access your online my Social Security account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare card.”

After you request a card, it will arrive in the mail in about 30 days.

More than 18 million people use my Social Security because it’s the easiest way to access their own personal Social Security information they need to plan for retirement.

Your account is a hub for doing business with us, including:

  • Keeping track of your earnings and verifying them every year;
  • Getting an estimate of your future benefits if you’re still working;
  • Getting a letter with proof of your benefits if you currently receive them; and
  • Managing your benefits:
    • Changing your address;
    • Starting or changing your direct deposit; and
    • Getting a replacement SSA-1099 or SSA-1042S for tax season.

We continue to add new services to my Social Security to meet your needs. We collect customer feedback so we can add features that will make your business with Social Security faster and easier. Adding the Medicare card replacement service is the latest in our efforts to make your experience with us as positive as possible.

Opening a my Social Security account takes only a few minutes, and it’s safe and easy. After your account is open, you can request a replacement Medicare card immediately — there’s no need to call or visit a Social Security office.


Tags: , ,

See Comments

About the Author

Deputy Commissioner, Operations

Comments

  1. Mary

    I am a financial power of attorney for a family member who resides in a nursing home. She is not capable of requesting a replacement Medicare card. She does not have an online account set up.
    How would I request a replacement Medicare card for her?

    • Vonda

      Hi Mary. Because of privacy and security concerns, you will not be able to conduct Social Security business on behalf of your family member unless you are their representative payee. Having a power of attorney, being an authorized representative, or having a joint bank account with them does not authorize you to access information on their Social Security record. If your family member does not have a representative payee and she is not capable of managing and directing her Social Security benefits, someone should consider applying to be her payee. To learn more about becoming a representative payee, you can read our publication, “A Guide for Representative Payees” or visit our Representative Payee webpage.

      To apply to be her representative payee, you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal.

      If she is capable of managing her benefits, check out our Frequently Asked Questions web page for details on how to get a replacement Medicare card.

Comments are closed.