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Financial Services Industry Leader Frank Bisignano to be the 18th Commissioner of Social Security

May 7, 2025 • By

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Last Updated: May 7, 2025

Social Security Administration LogoFinancial services industry leader Frank Bisignano was sworn in today as the 18th Commissioner of Social Security.

He joins the Social Security Administration from Fiserv, the industry leading payments and fintech company, where he was Chairman and CEO.

“President Trump has been clear about Social Security. We will protect it,” said Commissioner Bisignano. “We will make the Social Security Administration a premier organization.”

The Social Security Commissioner oversees the administration of all Social Security programs. Last year, Social Security paid over $1.5 trillion in benefits to more than 72 million beneficiaries.

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  1. Vanessa J.

    How could you be sworn into this important role of making sure that the people of America get the money they deserve and paid for through their work when you have admitted that you don’t even know what Social Security does for people? You can deny it but I heard you say it on a call that you didn’t know was recording your conversation. You said you had to google what the leader of Social Security doesn’t know what it’s supposed to do. I think you should resign immediately!

    Reply
    • J

      Wow. I do not know you, but it’s illegal to record someone as per USC Title 18 2510- 2515. So, you shouldn’t admit it. Second, if he doesn’t know, perhaps that’s a good thing. A non arrogant person admitting they don’t know? I think they are better trusted than anyone else who says that they have all the answers.
      Just my 2 cents

      Reply
  2. erdua

    thanks for the information post like this 4k wallpapers and iPhone Wallpapers

    Reply
  3. JB

    It takes too much time to change the bank for the direct deposit. As the result, seniors are not able to take advantage of most promotional offers to open new bank accounts. These offers typically require direct deposits to start coming in within 60 days of account opening.

    Reply
  4. Francesca R.

    As a retired Air Force computer operator, I feel I have the uncanny ability of finding problems with the way a system runs. I wish I could be a part of that team in some small way since I’m 65 with disabilities but have unique perspectives having dealt with the “lower class” issues, including having taken care of my mother in her final days and the hardships we faced in getting her care approval.
    If a section could be set out in secure mail or not where people could submit the topics to be researched and considered, that would be helpful to the people as the system is streamlined. My own personal experience makes me wonder why no seniors before me ever questioned certain things. I think my questions are deep and would like the opportunity to share it with our new administrator. I know he’s busy but if there is any small chance that I can help contribute to this new stream lining, I would love to speak to him.

    Reply
    • Mike S.

      I agree with Francesca that having a back ground in systems and customer service makes sense to volunteer to help this new Administration. I have three years experience with the systems, rules and mistakes that the previous Deputy Directors and leadership had no interest in improvements. An example of waste is the phone systems that are not answered and change access to mysocialsecurity.com that functioned perfectly for the last eight years. That change cost me nine months lost communication with this agency. Use volunteers such as us to be simple test pilots for changes. In three years the current process of launch and then try to cover the errors as they come up is insane.

      Reply
  5. Tammy M.

    I’m feeling rather desperate for answers after 6 months of trying to get answers to my spousal benefits application. I sent in everything, called, wrote emails to #SocialSecurity #management , even called #SocialSecurityLouisvilleCo agent Tim, absolutely no answers

    Reply
  6. Jennifer S.

    Please review and change the SS benefit repayment (full month) upon death. It should be a per diem cost, not a full month bill for spouse or family to repay. Most people have spent it on rent, bills, food.
    They live x # days in the month, but are then penalized for it.

    Reply
    • Denise

      When my father passed, the social security office took back the money for the entire month. My mother contacted a local congress member and they were able to get her the money back. I am not sure if the laws have changed since then, but perhaps you can see if your representative can help make sure the you are receiving the correct amount. The social security office has been fraudulently paying millions of people according to DOGE and non-citizens too, but quickly stop payment of those who legitimately are due the payments.

      Reply
      • J

        Oh exactly!!!!
        My father passed away and there was a small inheritance through the sale of the home that my mom lived in with my dad and she had to re purchase it through us. My sister paid no inheritance tax (is small amount) but myself, after a 25 year divorce, judges usurping their power, a host of medical issues and then finally a heart attack, I’m accused of, “not reporting” during covid. Which I did attempt to call, wipe and left messages. I even left the money in my account for them to find. Apparently, they told the irs and I had to pay taxes on inheritance (which is waived in my state) and they pulled my little bit of disability along with my heart away from me. I had to move back to a man I was to escape am now stuck in a mentally anguishing situation.
        So yes, there are people that need it…
        But they keep us in the poverty cycle.
        They want repayment of 3x my little inheritance. It’s more than most people make in 3 years.
        I did everything in my power during covid. Everything. To contact them. And even asked lawyers, and other disability caseworker. No one had a legal answer.
        There is still no legal answer. I’ve researched 5 years.
        I agree with you, while heartedly.
        The stress they have placed on me? I should sue them for that. There is legal precedent for that. But not their abuse of power. I do hope the new ceo reads these and if there are positions for remote jobs, I would take one in a heart beat.
        I approve of Doge. But I am not the problem. Giving illegals 50k was the problem . They bankrupted FEMA and SS.
        Whomever was using the auto pen is the guilty party.

        Reply
  7. Ruby A.

    Thank You…to long to explain here need call back please ..954-558-3887 Ruby Aldio Deltoro..Thank You Welcome to The new job Thank GOD for Trump!!!

    Reply
  8. Joseph

    I would like to ask. I’m on SSA due to a back injury in 2010. Now on retirement but I do not get Food Stamps . I am having trouble with finance s due to only making just over 1000.00 dollars a month. Get me more help. Please. 🙏🙏🙏🏻🙏🏻😁

    Reply
  9. Alexandre

    It will be interesting to see how Commissioner Bisignano applies his private sector experience to improve Social Security services. Many people are still facing delays and frustration when trying to get support. Hopefully, his leadership brings real change and better service for the millions who depend on the SSA every day.

    https://flogão.com

    Reply
  10. I'll t.

    Unbelievable. Days to get through on the telephone. Cannot get questions completely answered. Cannot get an in person appointment. The process treats eligible retirees who have paid into the system their entire 54 year working life like absolute garbage. All these billionaire bureaucrats really don’t care.

    Reply

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