General, Medicare

Equitable Relief for Medicare Enrollment and Disenrollment

May 3, 2022 • By

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Last Updated: May 3, 2022

Senior woman works on her tablet while sitting in her kitchenThe Centers for Medicare & Medicaid Services is providing equitable relief to individuals who could not submit premium Part A or Part B enrollment or disenrollment requests timely due to challenges contacting us by phone. This relief applies to the 2022 General Enrollment Period, Initial Enrollment Period, and Special Enrollment Period.

If you were unable to enroll or disenroll in Medicare because you could not reach us by phone after January 1, 2022, you will be granted additional time, through December 30, 2022.

For more information, call 1-800-772-1213 or use our Office Locator to find the number for a local office.

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About the Author

Darlynda Bogle, Acting Deputy Commissioner for Communications

Darlynda Bogle, Acting Deputy Commissioner for Communications

Comments

  1. Teresa K.

    On hold with Social Security Office going on half a hour now. Trying to schedule a appointment.

  2. Teresa G.

    I do not understand medicare. I have coverage through my employer.
    I thought we were obligated to enroll no matter what.
    Would someone please explain how this works.
    I may need a form to unenroll in part B. I still have insurance through my employer.

    • Ann C.

      Hi, Teresa. Thanks for visiting our blog. Individuals that are still working and are covered under an employee group health plan based on that current work qualify for a Special Enrollment Period (SEP). If you wish to terminate your Medicare enrollment, a signed request for termination and typically, a personal interview is required. We do not offer form CMS-1763 online. Please contact your local Social Security office for assistance. We hope this helps.

  3. rickey j.

    How do I cancel all of my medicare?

    • Ann C.

      Hi, Rickey. Thanks for your question. If you wish to terminate your enrollment, we will help you submit a signed request for termination or Form CMS-1763. The Centers for Medicare & Medicaid Services (CMS) requires, when possible, a personal interview be conducted with everyone who wishes to terminate entitlement. Therefore, we do not offer form CMS-1763 online. For an interview, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) 8:00 a.m. to 7:00 p.m., Monday through Friday or you can call or visit your local office. Keep in mind most local offices have resumed in-person service for people without an appointment. Customers who walk in without appointments may encounter delays. Visit How to Get Help from Social Security to learn more, including what to know if you need to visit an office. We hope this helps.

      • Allyson J.

        I want to cancel plan B because they increased the amount for which to support a fake altizmer medication and ALL of my Dr. have opted OUT! I have NO Drs now! AND I AM PAYING ALL THE CO-PAYS AND $170 PLAN B. AND NOW AM FORCED TO BUY MORE COVERAGE ON THE ADVANCED MED CARE FOR WHICH DR.S CAN STILL OPT OUT. THIS IS A CON JOB

        • Ann C.

          Hi, Allyson. Thanks for visiting our blog. If you wish to terminate your enrollment, we will help you submit a signed request for termination or Form CMS-1763. The Centers for Medicare & Medicaid Services (CMS) requires, when possible, a personal interview be conducted with everyone who wishes to terminate entitlement. Therefore, we do not offer form CMS-1763 online. For an interview, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) 8:00 a.m. to 7:00 p.m., Monday through Friday or you can call or visit your local office. Keep in mind most local offices have resumed in-person service for people without an appointment. Customers who walk in without appointments may encounter delays. Visit How to Get Help from Social Security to learn more, including what to know if you need to visit an office. We hope this helps. 

          • David

            Hello, I have a bill from Medicare for $1,746.70.
            Medicare tells me will be a quarterly payment due separate from my normal SSDI deductions and that Medicare is “mandatory” to receive Social Security.

            I have Not used Medicare since 2017, last heart attack.
            The charge will reduce my SSDI income by one third ( 33%).
            I’ve never had to pay this – new extra – amount over the past six years I’ve been on SSDI; i.e. before 2022. I can’t afford to pay for services that I do not and will not use.

          • Ann C.

            Hi, David. We are sorry to hear about your situation. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific concerns. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

    • Michael

      I need the address , so that I can return my request of termination for Medicare part B. I would greatly appreciate it, thank you.

      • Ann C.

        Hi, Michael. Thanks for visiting our blog. You can mail or take the completed form to your local Social Security office. We hope this helps. 

  4. Diane W.

    Why is it a big matter to print Form CMS-1763? I want to decline Part B which apparently the state of Massachusetts and federal government gave to me without permission. I requested and received Medicare Part A. I did not request Medicare Part B, and I do not want Medicare Part B yet. I have a fine medical insurance through my full time employer, which is primary. I submitted a form that appeared when I searched for a termination form. I was sent and sent back the Form CMS-1763 to my local Springfield Social Security office. I have recently received a premium bill for Part B. Does this matter quailfy for fraud and/or harassment?

    • Ann C.

      Hi, Diane. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We encourage you to continue to work with your local Social Security office. You can ask to speak with a supervisor on your next call or visit. We hope this is resolved soon. 

    • Allyson J.

      It is fraud. I hope you got out. So far, Med B has fleased me over $1000.00 and I only make $900 a month. I am desperately trying to get a form and then get it submitted and get out of this criminal mess.

  5. Cindy S.

    Received info they will begin taking Part B medicare out of my husbands SSA payment. We did not sign up for he because he does NOT need it. He is on my employer insurance covered 100%. Having a terrible time trying to get info to disenroll or talk to anybody. Looks like he needs to fill out the form. Don’t understand why they automatically enroll you if you don’t want it and then you have to figure out how to disenroll.

    • Ann C.

      Hi, Cindy. Thanks for visiting our blog. We apologize for any confusion. Generally, if you or your spouse are still working and are covered under a group health plan based on that employment, your husband doesn’t need to file for Medicare part B until you or your husband stops working or drops health care coverage. 

      If your husband wishes to terminate his enrollment, we will help him submit a signed request for termination or Form CMS-1763. The Centers for Medicare & Medicaid Services (CMS) requires, when possible, a personal interview be conducted with everyone who wishes to terminate entitlement. Therefore, we do not offer form CMS-1763 online. For an interview, he can call us at 1-800-772-1213 (TTY 1-800-325-0778) 8:00 a.m. to 7:00 p.m., Monday through Friday or he can call or visit his local office. Keep in mind most local offices have resumed in-person service for people without an appointment. Customers who walk in without appointments may encounter delays. Visit How to Get Help from Social Security to learn more, including what to know if he needs to visit an office. We hope this is resolved soon. 

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