Economic Impact Payments for People with a Rep Payee, and People Living in U.S. Territories

May 14, 2020 • By

Social Security issued an update today about COVID-19 Economic Impact Payments to certain groups of Social Security and Supplemental Security Income (SSI) beneficiaries. Beneficiaries who have their regular monthly payments managed for them by another person, called a representative payee, will begin receiving their Economic Impact Payments from the IRS in late May.

Special rules apply to beneficiaries living in the U.S. territories: American Samoa, Guam, Puerto Rico, the Northern Mariana Islands, and the U.S. Virgin Islands. In general, the tax authority in each territory, not the IRS, will pay the Economic Impact Payment to eligible residents based on information the IRS will provide to the territories. It is anticipated that beneficiaries in the territories could begin receiving their Economic Impact Payment in early June.

“The Social Security Administration has been working with the IRS to provide the necessary information about Social Security and SSI beneficiaries in order to automate and expedite their Economic Impact Payments,” said Andrew Saul, Commissioner of Social Security. “While millions of our beneficiaries have already received their Economic Impact Payments from the IRS, we continue to work hard for those beneficiaries who are awaiting their payment from the IRS.”

For additional information about payments to beneficiaries with representative payees, please visit the Economic Impact Payment section of our COVID-19 web page.

For the territories, people should contact their local tax authority with questions about these payments. Please note their website may use the term “Economic Impact Payment” or “stimulus payment.”

The eligibility requirements and other information about the Economic Impact Payments can be found at the IRS’ Economic Impact Payment Information Center. In addition, please continue to visit the IRS Coronavirus web page for the latest information.

Social Security will continue to update the agency’s COVID-19 web page at with additional information.


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Mike Korbey, Deputy Commissioner for Communications

Mike Korbey, Deputy Commissioner for Communications

Mike Korbey, Deputy Commissioner for Communications


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  1. tire

    Keep up the great work!

  2. Norma Sanchez

    I cannot log in to my SSA account I have forgotten my login password. I submit the information needed to get new password but never received a temporary password by mail. I have requested the information 3 times.

    • Vonda VanTil, Public Affairs Specialist

      Hi Norma, thanks for using our blog. We are sorry to hear about the difficulties you are experiencing with your my Social Security account. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  3. Brenda McKelvin

    I am sicken and appalled by lack of proper customer service displayed by the public servants at the Rockville ,MD SSA office.
    On August 5th I was given an appointment for August 12, 2020 at 2:45 pm. I am an essential worker I was required to take the entire day off unpaid. I arrived at 1:30 pm . The doors were locked. An employee walked out of those same doors never acknowledged my presence. I called the 8668385341 number on the door was told The appointment was a Over. The phone. appointment. I waited until 3:00 pm no call. I called the office gave my information. I was told someone will call me and the supervisor is aware. I called 3:30 and asked to speak with the supervisor.The rep did not respond just ended the call. At 4:00 I called again the rep asked for the ss number before I could respond she hung the up again. I called the 8668385341.This time the rep was the one I spoke to at 1:30 pm .He said he could not explain why I did not receive a call at my appointment time. He try to assist me but could not.At 5:00pm the Rockville office called. I asked what happened to 2:45 pm call. The rep lied and said they called me twice but had the wrong number. I told her I called your office gave my info and no one transferred me to “whoever ” tried to reach me.
    If you had the wrong number are you magically reaching me now. And if I make another appointment and take off work what guarantee do.I have you will call. The rep then said called back when you are calm.
    I am requesting the recording of those calls that I made with the time and all the outgoing calls made to my number by the Rockville office.
    It is one thing to be busy and apologize for a missed appointment, And a completely different scenario to cover up a lie.


    I never received my stimulus check? I am 66, retired, collecting social security, I am a veteran and a democrat. are any of these a reason why I do not qualify?

    • Vonda VanTil, Public Affairs Specialist

      Hi Edward, thank you for your question. Please visit the IRS Economic Impact Payments Information Center to answer your questions about eligibility, payment amounts, what to expect, when to expect it and more. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. Thanks!


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