Disability, Online Services

DoD Medical Data Available Almost Instantaneously

February 22, 2016 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

picture of a woman doctor on a laptopSocial Security is always finding new ways to provide world-class service. Social Security started receiving Service member, Veteran, and eligible family members medical records electronically from the Department of Defense (DoD) using health information technology (health IT) leveraging the eHealth Exchange. This latest improvement speeds processing times of disability applications. The disability case processing sites can receive medical records from DoD almost instantaneously.

We have added the DoD to the 50 plus other health IT partners across the U.S. in more than 7,000 facilities that provide us with electronic health record (EHR) data. More and more facilities across the nation are implementing EHR systems.

Obtaining medical evidence is critical to the disability determination process. Social Security requests more than 15 million medical records from almost 500,000 providers to make decisions on approximately three million disability claims annually. As EHR systems mature and health IT grows between organizations and across the country, we are able to help more people through the disability determination process while also improving services to the non-military public. Health IT partnership benefits include:

  • a more efficient means of obtaining medical records;
  • improvement in the rate of responses received;
  • consistently formatted records;
  • reducing paper based processes; and
  • potentially reducing the total time it takes to adjudicate disability claims.

Our goal is to continue expanding the number of healthcare organizations and federal agencies providing EHRs to us within a safe and secure electronic environment.

To learn more about our health IT initiative, please visit our website.

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  1. Mitsubishi V.

    Can I found any other details regarding to this subject in different languages?


  2. Mitsubishi V.

    Why this web site don’t have other languages?


  3. Vrf S.

    Why this site do not have different languages?


  4. Aya G.

    Is there any other details regarding to this subject in different languages?


  5. tony

    These medical records will help catch the fraudsters. You have veterans claiming to be hurt in the frontline of the war, but they never even left State side. You also have veterans requesting Wounded Warrior status and they have less than 100% VA rating. They claim to have 100% VA rating to scam the SSA into approving them.

    • Ray F.

      Hi Tony, please keep in mind that the Social Security Act sets out a very strict definition of disability, much different than the requirements for other government programs including veterans benefits. Social Security pays only for total disability. No benefits are payable for partial disability or short-term disability. Disability benefits are paid to people who are unable to work because of a medical condition that is expected to last one year or more or to end in death. Thanks!

      • tony

        Many veteran think they are automatically qualified for Social Security disability with 100% Va rating. It takes the Social Security Administration a long time to verify their medical records. Some have 100%, but it is broken up 20%,20%,30% and 30%. These are all mild conditions. None of them are severe. The SSA is doing a great job weeding out these people. Their Va benefits are more than the Social Security benefits and these people want to double dip.

        • lydiacopeland

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    • Kristy

      Whoa, things just got a whole lot eaeisr.

  6. Sheridan P.

    I am a World War II Marine Corps vet who spent 7 years in Vietnam throughout the war. As a Refugee Adviser for USAID in the Mekong Delta, I was drenched with the deadly dioxin Agent Orange countless times and as a consequence was radiated for 2 months for prostate cancer. Nevertheless I have been refused compensation fy the VA, even though I was under the command of CORDS Province Adviser Col. Callahan, also commander of province special forces. I was treated by him and his staff as an ordinary grunt.

  7. Connie s.

    I apply for disability on Monday, January 25. I don’t think waiting five months for the first check is unfair. I have ALS not getting any money for five months doesn’t seem right. It seems to me that we should get retroactive the from the the first approval.

    Connie scherrer

    • Ray F.

      Hi Connie. If you are found disabled, Social Security disability benefits can be paid only after you have been disabled continuously throughout a period of five full calendar months, known as the waiting period. The 5 month waiting period ensures that during the early months of disability, we do not pay benefits to persons who do not have long-term disabilities. Therefore, Social Security disability benefits will be paid beginning with the sixth full month after the date your disability began.

  8. tonya b.

    Yes thank you for the comment page. I am Tonya Byrd I have been pushing for my disability due to my new MRI from 2 years ago. There report showed my back was insufficiently worse than in 2014. I am fix in to be homeless as I have been now going from person to person as chiropractor helps stop pain for a day or so. I was told my case was overturned to favorably but Judge wants to talk to me. As where I would have to go to talk with him would cause me great pain to ride over there and back. Parnell law Firm Has my case very good attorneys and staff and I believe they worked very hard on this and have all the information on my back issue and why I have migraine headaches. Please look at my case if possible could judge call me or does he do that I assure you I will be hurting doctors are recommending surgery. I have no income and I am so tired of calling dept. Of human services, Basically all the welfaresplaces to get help just to get turned away. I ask the the judge please review my case and if favorable please let my disability go thru so I can get a home and quit living on top of people. Thank you so much for this comment page and I pray this is just not over looked. Thank you for your time.

  9. Dennis W.

    Please tell me about: H.R. 1314. Bipartisan Budget Act 2015-2016. Section 831. Effective May 1, 2016!

    I will be 70 years old, August 20, 2016. I plan on retiring this year (October 3rd, 2016) and to receive my first Social Security Payment in September, 2016.

    I want to know if H.R. 1314 affects me, in any way; what I need to do, if anything, between now and before May 1, 2016?

    Thank you,
    Dennis Webber

  10. Jack G.

    This is great news, Jim. Quick question- when many of my Wounded Warrior clients qualify for SSDI while being processed through the DOD IDES disability system, those subject to conditioning review keep dealing with District Offices who are puzzled by the income received whilst in the Wounded Warrior program. Even though not working, they are still paid their full pay and allowances while in the IDES. Is there some policy memo or initiative that will allow these Wounded Warrior cases to remain flagged as such during continuing review, so that the income question will not be an issue?

    • Paula V.

      Jack, I would like to talk with you about these warriors. My company helps people on SSDI return to work through the SSA social security program – Ticket to Work. Not sure if you know about program, but once a ‘ticketholder’ is enrolled with a certified Employment Network like http://www.myemploymentoptions.com, they are exempt from medical reviews as long as they are making timely progress. Our company specializes in work from home jobs!

      • Ray F.

        Hi Paula, thank you for visiting our blog. For more information about the Ticket to work program, visit Social Security’s website: https://www.socialsecurity.gov/work/.

    • Ray F.

      Hi Jack, thank you for your question. The “Wounded Warriors” program is designed to helps us identify a military service member’s disability claim and expedite its processing. If approved, these individuals may receive Social Security disability benefits and remain on active duty. However, Social Security conducts Disability Reviews periodically to make sure the individuals receiving checks are still eligible to get them. Active duty status and receipt of military pay does not, in itself, necessarily prevent payment of Social Security disability benefits. We still evaluate the work activity of disabled individuals who are receiving treatment at a military medical facility and working in a designated therapy program or on limited duty, to determine their continuing eligibility for benefits under special work conditions. For more information please read our publication: “Disability Benefits For Wounded Warriors”. Thank you for your help and cooperation.

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