Compassion is at the Heart of Our Lifetime Commitment to You

" "Social Security is with you through life’s journey, often during times of personal hardship, transition, and uncertainty. We believe that compassion is the cornerstone of our public service commitment. If you suffer from a serious medical condition that prevents you from working, time is of the essence when it comes to receiving a decision on your disability application.

Our initial claims process typically takes three to five months, but in some cases, we’re able to expedite the application process through our Compassionate Allowances program. Social Security uses Compassionate Allowances to identify people whose medical condition is so severe that it clearly meets our definition of disability.

For 10 years, our Compassionate Allowances program has helped us identify and fast track cases where people have diseases that are most likely to be approved for disability benefits.

Here are five things you may not know about our Compassionate Allowances program:

  1. Social Security uses cutting-edge technology to identify, evaluate, and quickly process applications with Compassionate Allowances conditions, bringing help to those with the most severe conditions.
  2. Many of the claims in our Compassionate Allowances Program are approved based on medical confirmation of the diagnosis alone; for example, pancreatic cancer, amyotrophic lateral sclerosis (ALS), and acute leukemia diagnoses are fast tracked.
  3. More than 500,000 people with serious disabilities have been approved through this fast-track disability process.
  4. The list of Compassionate Allowances conditions is currently at 233 and growing with the addition of five new conditions in August of this year.
  5. If you know about a condition that could be part of our Compassionate Allowances program, you may submit the name of the condition for consideration.

You can visit our Compassionate Allowances website for more information. Also, please help us spread the word on Compassionate Allowances by sharing this post with family and friends.

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46 thoughts on “Compassion is at the Heart of Our Lifetime Commitment to You

    • Thank you! Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.

      • My special needs daughter was denied disability benefits twice. She was over 18 and could not work at any job in the regular work force. She did do work at a sheltered workshop with other disabled individuals. My point: I have read many “denials” in these comments. No where has anyone said what to do about them. I got a pro bono lawyer and we contested every denial. If something was missing in the paperwork, we supplied it or documented why not. Finally, we went all the way to the Administrative Law Judge in Washington, D.C. He awarded her SSDI plus 1 year of back pay. She is now 59, living in a nursing home and still drawing her SSDI. I urge people to seek a way to escalate deserved cases. Good Luck–just don’t give up.

  1. A very interesting publication indeed, We as forgers of new professionals understand how important social security is for us as people. Visit https: //autonoma.cl/ for more academic information.

  2. Compassionate? Is this a joke? I was hit, twice in 10 years, while driving, both accidents were not my fault, but the spine in my neck was severely injured both times. I lost 6 out of 7 vertebrae and 5 of them are held together with a cage and 8 screws. I have severe pain just trying to not move my head and thanks to Obama in 2016, I can not find a Dr. who will treat me. The threat to Doctors who honorably write scripts for legitimate pain (just so the injured may attempt to live 25% – 50% of a normal life) is so severe that they will not even try anymore. It took me almost 2 years to get my first check which was after I was originally denied then had to hire an Atty. to fight for me. The bad part was, I had all the documentation of disability and I was denied. By the time I got paid, my Atty. received the max fee % that is allowed by SSDisablilty. That wiped out about 8k out of my award. COMPASSIONATE? I THINK NOT !

    • Hi Hattie: Unfortunately, and because of security reasons, we do not have access to personal records in this blog to assist. Please call our toll free number at 1-800-772-1213 to inquire about potential benefits. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  3. Compassionate Allowance sounds good, but no one mentioned if you are dieing with cancer or whatever, you still have to wait 6 months before you get your first check. During those six months, you live off of no money and lose everything you had, while waiting for that first check. My husband is gone now. If he was alive, he would be receiving Social Security. It it not fair that they keep his money when it is not theirs. The wife should be able to receive the money because she lost her husband plus lost his income. So unfair.

    • Hi Karen. We are sorry to hear about your loss. The Compassionate Allowances program helps us identify and fast-track cases where people have diseases that are most likely to be approved for disability benefits. It does not mean the 5-month waiting period or the 24-month Medicare waiting period is waived. Typically, disability benefits for workers cannot begin for 5-months after the established onset of the disability.
      Therefore, Social Security disability benefits (SSDI) will be paid for the sixth full month after the date the disability began. The 5-month waiting period does not apply to individuals filing as children of workers.
      Under the Supplemental Security Income or (SSI), disability payments may begin as early as the first full month after the individual applied or became eligible for SSI. We hope this information helps!

  4. I HAVE HAD THE MOST DIFFICULT TIME DEALING WITH MY LOCAL OFFICE IN NEWPORT NEWS, VA. THE CUSTOMER SERVICE IS JUST NOT ACCEPTABLE. TRYING TO GET ANSWERS ON AN ERROR THAT SOCIAL SECURITY MADE IS LIKE A SLOW DEATH WITHIN ITSELF. IT IS AFFECTING MY HEALTH CARE COVERAGE BECAUSE OF AN ERROR THEY MADE. I WOULD APPRECIATE SOMEONE TO LOOK AT THIS ERROR THAT HAS SOME AUTHORITY TO MAKE A DECISION AND ACT. I AM SO SICK OF THE ANSWER…THEY ARE WORKING ON IT….REALLY…YOUR ERROR AND YOU CAN NOT CORRECT FROM 3-2018 AND IT IS 11-29-2018????? I am not happy at ALL.

  5. No it isn’t. Your system has an accounting error which just showed up for Friday Dec 28th payments for January 1st benefits and counted them as resources denying people benefits. They lost income and Medicaid. Your system does count medical transport and burial funds as resources too it seems so people denied don’t understand why? They count it on 4th as if still as on first yet another error for it is resources as of February first not January first. Rent and utility payments etc reduced amount significantly but not with your accounting system on these type of early payments. If you had paid me on the first or after I would still have SSI and Medicaid for that payment would not be counted as resources unless some was left over on February first. Your compassionate system left me homeless broke without medical assistance to die.

  6. Yea I know a girl that just uses her cane for appointments and also heard she sells her pills. She is a scammer if I ever met one

  7. I have been fighting for my disability since May of 2017. I was finally approved after a disability hearing with an AJL October 25, 2018. I still have not received my first disability check or any back payments owed to me. I haven’t been able to work, nor have I had any type of income since May 2017. How much longer am I going to have to wait before my approval gets processed in order for me to receive my disability check? This is absolutely ridiculous! Maybe if you had to pay interest on all the money I’m owed I’d get it quicker! I know the government dang sure earned interest on all the money I’ve paid in for nearly thirty years, and if I owed the government money I would have to pay fines and interest on all of it.

    • Hi Beernadette. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

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