Online Services

Coming Soon: Improved Check Your Application or Appeal Status Service

December 1, 2016 • By

woman on laptopIn December, Social Security will launch a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal filed with us.

The service will provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online at socialsecurity.gov or with a Social Security employee.

The ability to check your application status will be available online to everyone who has or opens a secure my Social Security. You can open an account at www.socialsecurity.gov/myaccount.

The service will provide important information about your claim or appeal, including, as appropriate:

  • Date of filing;
  • Current claim location;
  • Scheduled hearing date and time;
  • Re-entry numbers for incomplete applications;
  • Servicing office location; and
  • Claim or appeal decision.

If you are unable to open a my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim.

Providing our customers with more claim status information helps us meet our goal of delivering innovative, quality services to you and helping secure today and tomorrow.


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Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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  1. Julian Cordice

    I need to check on my account status but I don’t have my phone service to receive the text code, how can I access my account?

    Reply
    • Vonda

      Hi Julian, thanks for using our blog. You can choose to receive the code using an email address. If you need assistance, you can call us at 1-800-772-1213 or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  2. Anna Napoli Mann

    I have been trying to get on the social security sight for over a month, it has been impossible to get on. Why

    Reply
    • Vonda

      Hi Anna, thanks for using our blog. Sorry to hear you are having difficulties creating a my Social Security account. For assistance with your account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  3. Jill

    I cannot sign up for MySSA as I do not have the correct financial documents. Does this mean I cannot do a MySSA online acct?

    Reply
    • Vonda

      Hi Jill, thanks for using our blog. Sorry to hear you are having difficulties creating a my Social Security account. For assistance with your account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  4. Robin Muck

    Where can I find the status of my application for Social security benefits. I completed my application and then logged out and back in and I can’t find where the application status information is.

    Reply
    • Vonda

      Hi Robin. The application status feature in your my Social Security account provides the most up-to-date information available. It will provide status such as unsubmitted, pending, and completed. If you are not seeing anything in your account, please call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply
  5. Magaly Spector

    How do I check my appeal status. I filed an appeal on January 25 and I have not heard back at all.
    Thanks Magaly

    Reply
    • Vonda

      Hi Magaly, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your appeal online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      Reply

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