General, Online Services

Check the Status of Your Social Security Benefits Claim Online

July 15, 2021 • By

Reading Time: 1 Minute

Last Updated: November 2, 2023

Woman sitting down checking information on a tabletIf you applied for Social Security benefits, or have a pending reconsideration or hearing request, you can check the status online using your personal my Social Security account. If you don’t have an account, you can create one to see the following information about your claim:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Incomplete applications.
  • Servicing office location.
  • Publications of interest, depending on the claim and current step in the process.

Use your personal my Social Security account to check the status of your application or appeal. If you have questions about retirement, disability, Medicare, or survivors benefits, as well as Supplemental Security Income, visit our Benefits page.

Please share this information with your family and friends – and post it on social media.

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

  1. Mary H.

    I’ve lived in MD all my life, thinking about moving south. Will this affect my income?

    • Ann C.

      Hi, Mary. Thanks for your question. If you are receiving Supplemental Security Income (SSI), there are times when SSI benefit determinations are affected by an applicant’s living arrangement. To understand how the Supplemental Security Income program works, visit our Understanding Supplemental Security Income Living Arrangements webpage. Your living arrangement will not affect your eligibility for Social Security disability benefits. We hope this helps.

  2. Glenn P.

    I applied for my social security benefits back in October 2021. I have check status on my social security account. Status shows acceptance on 10/29/2021 in Chicago office. As of 1/4/2022 no decision. How long should this take. Am I missing something. Any help or thoughts. Thanks.

    • Vonda

      Hi Glenn, thanks for using our blog. You can call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.

  3. Lynatte H.

    I send for a social security card and it’s been 7 months and I still haven’t received my social security card I went in the office and I did it online what’s up with that

    • Vonda

      Hi Lynatte, thanks for reaching out. Please call your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.

  4. Shaun R.

    i’m on RSDI disability insurance and i didn’t receive the increase notice for 2022 in the mail. i got all of the other ones. did Social Security stop my disability benefits without telling me about it?

    • Jennifer m.

      How do I apply for ssi benefits ?

    • Vernon J.

      I haven’t received mine either??

    • Vonda

      Hi Shaun, thanks for reading our blog and for your question. We mailed the COLA notices throughout the month of December to retirement, survivors, and disability beneficiaries, SSI recipients, and representative payees. You can also securely view and save the Social Security COLA notice online via the Message Center inside your my Social Security account . If you don’t have an account, create one today.

      You can also call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this helps!

    • Katie m.

      I have not received my notice of cola benefits for 2022.

      • Vonda

        Hi Katie, thanks for reading our blog and for your question. We mailed the COLA notices throughout the month of December and the beginning of January to retirement, survivors, and disability beneficiaries, SSI recipients, and representative payees. You can also securely view and save the Social Security COLA notice online via the Message Center inside your my Social Security account . If you don’t have an account, create one today.

        You can also call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this helps!

  5. Rachel R.

    Was looking for the check your claim status

    • John r.

      Want to check status

    • Vonda

      Hi Rachel, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this information helps.

      • Michael C.

        My ssdi reconsideration application status seems to have vanished from myssa account when I log in? I can’t find any info about it at all. When I clicked the generate benefits verification letter, the letter doesn’t say I’m not receiving benefits and doesn’t say I am…the only thing the letter has on it is my date of birth?…..is the myssa site being updated or something?

        • Ann C.

          Hi, Michael. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  6. lisa g.

    its telling me im already logged in to my account but wont let me in

    • Vonda

      We are sorry to hear about the difficulties you are experiencing, Lisa. If you created a my Social Security account before September 18, 2021, go to http://www.ssa.gov/myaccount and click on “Sign In” where you enter your username and password. If you created a my Social Security account on September 18, 2021 or later, you sign in using login.gov or id.me because that is what you used to create your account. If you continue to have difficulties, call our dedicated my Social Security Hotline at 1-800-772-1213, and say “helpdesk” at the voice prompt. The help desk is available to callers between 8:00 a.m. and 7:00 p.m. (Eastern Time). You can also contact your local Social Security office directly. Look for the general inquiry telephone number using our Social Security Office Locator link. We hope this helps.

  7. Oanh P.

    Unable to access my account after setting it up online via login.gov

  8. David A.

    I applied for ssi benefits on 09-2020 after my last incarceration ended on 08-27-2020 I have yet to receive my benefits please call me back at 404-859-2386.

    • Vonda

      For your security, David, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.

  9. John D.

    I cannot access my account

    • Vonda

      Hi John, thanks for using our blog. Sorry to hear you are having difficulties accessing your my Social Security account. For assistance with your account, you may call us at 1-800-772-1213 (TTY 1-800-325-0778) or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.

  10. Jim V.

    I have been waiting 3 months already for my mothers final payment after her death on October 4th. Me being the primary beneficiary, I am getting nowhere with the SS office. The wait time on the phone is incredible!! I would just like a simple answer as to when I should be expecting that final payment.

Comments are closed.