Change Your Address and Phone Number Online with my Social Security
Reading Time: 2 MinutesLast Updated: November 2, 2023
If you receive Social Security benefits, the easiest way to change your address and phone number is by creating a personal my Social Security account. Once you create your account, you can update your contact information from your preferred location. This feature is available for people who receive retirement, survivors, or disability benefits, along with Medicare enrollees. If you receive Supplemental Security Income, you can check the address that we have on record with your account.
Visit our my Social Security webpage to get started. To create an account, you must:
- Be at least 18 years old.
- Provide a valid email address.
- Have a Social Security number (SSN).
- Provide a U.S. mailing address (includes military addresses, APO/FPO/DPO, AE, AP, or AA).
Once you have a valid email address, you are ready to create your personal my Social Security account. When you visit my Social Security, select the “Create an Account” button. You will have the option to create your new my Social Security account with one of our two credential partners: Login.gov or ID.me.
- Login.gov is the public’s one account for simple, secure, and private access to participating U.S. government agencies.
- ID.me is a single sign-on provider that meets the U.S. government’s online identity proofing and authentication requirements.
Please note, if you already have a Login.gov or ID.me account, you can select the appropriate button to sign in with either one and access your personal my Social Security account. If you previously verified your identity with Login.gov or ID.me, you don’t need to do so again. If you don’t have a Login.gov or ID.me account, please select the “Create an Account” link to start the one-time registration process.
If you create a new Login.gov credential, we will still complete the identity verification part, so you will need to provide some personal information to us. You will also receive an activation code from us to complete the process.
Remember, you can do much of your business with us online.
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Tags: my Social Security, my Social Security account, online services
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Dan J.
I have power of attorney for my father who is in memory care in Florida. I live in California. He re-located to a different facility in the same city he was living at however his address with SSA needs to be changed. He does not have a My SS account. I have been on hold apologetically (phone call) for over 40 minutes; I have searched online and can not find how I can change his mailing address with SSA. How do I change his address?
Ann C.
Hi, Dan. Thanks for visiting our blog. If your father needs help managing his benefits, you may be interested in applying to become his representative payee. As a representative payee, you will have access to your father’s records and the ability to update his account information. Please note that having a Power of Attorney does not give you legal authority to manage payments for someone receiving Social Security or SSI.
Generally, a face-to-face interview is required when applying to be someone’s representative payee. If your father cannot be present, a statement from his doctor would be helpful. The statement should say that your father is not able to -mentally and physically- manage his Social Security benefits and identify you as the person responsible to keep his finances in order.
Please read our publication, A Guide For Representative Payees. for more information. If you have specific questions, or to make an appointment. you can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.
Don
Hi need to know how soon to apply for benefits.. coming up on 62 birthday in November this year
Ann C.
Hi, Don. Thanks for visiting our blog. Our system is only set up to take applications four months in advance. When you are ready, you can complete the online application for Social Security retirement benefits in as little as 15 minutes. To get started, please visit our Retirement Benefits page. We hope this helps.
Scott I.
Hello, I logged in and see you have a 15 yr old address for me, when I go into website to update address it seems I could change it online if I was getting checks now, but if I’m not I can’t change it? To make matters worse, signing up for paperless tells me there’s still going to be mail going to old address?
Ann C.
Hi, Scott. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.
Janetta B.
Need to change my address online. I called the 1-800 but i was on hold to long
Ann C.
Hi, Janetta. Thanks for visiting our blog. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local Social Security office immediately. We hope this helps.
Lydine A.
Hello,
I just moved and both mailing address and mobile number has changed. How can I access my account to make any necessary changes. Please advise. Thank you!
Ann C.
Hi, Lydine. Thanks for your question. Check out our blog article, How to Change Your Second Factor Authentication for Your Personal my Social Security Account, for more information about how to update your cell number or email address. If you still need assistance with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Gayle C.
Need to change phone number. changed password on account but will not let me in because phone number changed last february
Mel B.
I cannot create a My Social Security account online.I do have a My Medicare account. I am on a desktop, not a tablet, not a smartphone. Help, anyone!
Ann C.
Hi, Mel. Thanks for visiting our blog. If you are still unable to create an account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Ann C.
Hi, Gayle. Thanks for visiting our blog. Check out our blog article, How to Change Your Second Factor Authentication for Your Personal my Social Security Account, for more information about how to update your cell number or email address. If you still encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Victor J.
Want to change my address online, we have not yet received benefits from SS, we want to change our address to receive our Medicare cards.
The offices are always crowded is easier to do so online or by the phone.
We registered in FL but we moved to TX, want to make sure we are going to receive our cards at our current address not the old one
Ann C.
Hi, Victor. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.
Brian
Hello,
How do you change your physical address when you are in your SS account? I don’t see anything under my profile for entering address.
Gladys B.
I need to verify my address at the ssi because I move and no remember if I change
Ann C.
Hi, Gladys. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.
Ann C.
Hi, Brian. Thanks for your question. If you are still having trouble changing your address in your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Arthur K.
please tell me your phone number. I live in Oakdale ct. 06370. thank you in advance
Ann C.
Hi, Arthur. Thanks for visiting our blog. It sounds like you are referring to your local office information. To find contact information for your local Social Security office, please visit here. We hope this helps.
James L.
Can you link an older “my social security account” that uses screen name/password for logging in, to login.gov?
Ann C.
Hi, James. Thanks for your question. Yes, you are able to sign in with your Login.gov credentials instead of your previous my Social Security credentials. You can continue to have both sets of credentials if you wish. We hope this helps.
James L.
Thank-you for the prompt reply.
My wife and I have Login.gov accounts. We share the same e-mail address and landline on “mysocialsecurity”. On Login.gov we created a new e-mail for my wife and now share a cell phone for texts. Will this have to be updated on “mysocialsecurity” before we link to Login.gov?