On July 30, 2016, Social Security began requiring new and current my Social Security account holders to sign into their account using a one-time code sent via text message. This second layer of security that requires more than a username and a password is known as “multifactor authentication.” We recently mandated this second layer of security to comply with the President’s Executive Order on Improving the Security of Consumer Financial Transactions. We implemented it aggressively because we have a fundamental responsibility to protect the public’s personal information.
The Federal Trade Commission (FTC) is alerting people about the dangers of identity theft, specifically in instances where people have started an application for disability benefits. Scammers try to get personal information from applicants by pretending to help complete applications. For example, these scammers may ask you to give, or confirm, your Social Security number or bank account numbers.
Don’t become an identity theft or phishing victim. You can read the FTC’s advice on how to protect yourself while applying for benefits here.
Social Security is always finding new ways to provide world-class service. Social Security started receiving Service member, Veteran, and eligible family members medical records electronically from the Department of Defense (DoD) using health information technology (health IT) leveraging the eHealth Exchange. This latest improvement speeds processing times of disability applications. The disability case processing sites can receive medical records from DoD almost instantaneously.
The subject line says “Get Protected,” and the email talks about new features from the Social Security Administration (SSA) that can help taxpayers monitor their credit reports, and know about unauthorized use of their Social Security number. It even cites the IRS and the official-sounding “S.A.F.E Act 2015.” It sounds real, but it’s all made up.