Susan Camarena, Associate Commissioner and Agency Plain Language Executive
Improving Access to Services for Persons with Limited English Proficiency
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August 12 marks the 24th anniversary of Executive Order 13166, “Improving Access to Services for Persons with Limited English Proficiency.” At its core, the order acknowledges a fundamental principle: The federal government must be able to understand and communicate with all people in the United States, including those with limited English proficiency (LEP), to keep […]
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How We Serve People Who Have Limited English Proficiency
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We have resources in many languages to help people with limited English proficiency (LEP). By addressing language and other barriers, we can help more people access Social Security programs, services, and benefits. Our free interpreter services are available to people who prefer to conduct business in a language other than English. We offer interpreters in […]
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Social Security’s Plain Language Is “An Excellent Model to Follow”
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I know how important it is that we communicate information to you—and everyone—in a clear and concise way. Our programs and policies can sometimes be complex and difficult. This is why we strive to use plain language that is easy to read, understand, and use. I am proud to say that we achieved the highest […]
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