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Appeal Your Non-Medical Decisions Online

December 12, 2016 • By

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Last Updated: December 12, 2016

woman on her ipadSocial Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.

The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.

Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:

  • Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
  • Supporting documentation you wish to add to your request for appeal.

You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.

Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.


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About the Author

Jim Borland, Assistant Deputy Commissioner, Communications

Jim Borland, Assistant Deputy Commissioner, Communications

Comments

  1. Daniel W.

    Why are you using my 2019 tax return for my
    Medicare payments for 2021 when i have received income since February 2020 I have made nothing this year

  2. sandra l.

    I am self-employed and my work income since March 2020 has decreased dramatically as compared to 2019. I would like to appeal for a IRMAA adjustment. How do I do this?

    • Vonda

      Hi Sandra, thank you for using our blog. To determine if you’ll pay higher premiums, Social Security uses the most recent federal tax return the IRS provides to us. If you must pay higher premiums, we use a sliding scale to make the adjustments, based on your modified adjusted gross income (MAGI). Your MAGI is your total adjusted gross income and tax-exempt interest income.

      For details regarding an appeal, check out the factsheet: What You Can Do if You Think Your Medicare Income-Related Premium is Incorrect.

      To report a Medicare Income-Related Monthly Adjustment Amount Life-Changing Event, complete and return the form to your local Social Security office. We hope this helps.

  3. Lawrence S.

    Please refer to BNC#: 20MH564G46672-A and BNC#: 20R0868K80133-A claiming we are to pay more for B and D for the year 2019. We have been in full retirement since 2014, well over the age of retirement. In Jan 2019 we received the balance due of sale of business in 2014. Your letter states that we can earn as much as we wish if in full retirement. Is this not true? Thank you.

  4. Victor C.

    Is there a way to check the status of one’s appeal from the SSA website?

    • Vonda

      Hi Victor, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Lawrence S.

    We received BNC#: 20MH564G46672-A and BNC#: 20R0868K80133-A claiming our social security benefits will be reduced due to a larger amount of income last year. We sold a business in 2014 to which the large balance was paid us in Jan 2019. Our income will return to normal as of 2020. We are totally retired since 2014. Is there an exception for a one time capital gains? We would appreciate your attention to our appeal. Thank you

  6. Lawrence S.

    We have received BNC#: 20R0868K80133-A and BNC#: 20MH564G-46672-A concerning an increase in earnings as of January 2019. This amount was from a payoff from selling a business in 2014 when we officially fully retired. We will no longer be working. Our ‘earnings’ will return to normal this year. We are appealing your decision to reduce our social security. Thank you. 209-257-0355

    • Vonda

      Hi Lawrence, thank you for using our blog. To determine if you’ll pay higher premiums, Social Security uses the most recent federal tax return the IRS provides to us. If you must pay higher premiums, we use a sliding scale to make the adjustments, based on your modified adjusted gross income (MAGI). Your MAGI is your total adjusted gross income and tax-exempt interest income.

      For details regarding an appeal, check out the factsheet: What You Can Do if You Think Your Medicare Income-Related Premium is Incorrect.

      To report a Medicare Income-Related Monthly Adjustment Amount Life-Changing Event, complete and return the form to your local Social Security office. We hope this helps.

  7. Valerie A.

    Have received your notice dated 11/25/2020 (BNC #20EC208F05973-A) regarding IRMAA adjustments. I am requesting to appeal this adjustment which is based on my 2019 tax return.
    My income has dropped down considerably.
    My office closed due to covid 19 on May 15, 2020 which was my last day of work. It has never opened again.
    I have managed to get on unemployment since August having lived on my savings until that date.
    My income from job to May 15 was $24,293.00. EDD income $22,740.00
    To equal$47,033. I expect another $1800.00 for the month of December. Total $48,833 for the year 2020.
    A big drop from 2019 MAGI of $89,032.00
    Im requesting an appeal of the decision by SSA to add IRMAA increases to my medicare premiums. I need to know how to officially appeal your decision.

  8. Eddy T.

    I have received a notice (BNC# 20BG175K36945-A) from your office notifying my 2020 monthly benefit amount. Please be advise that I have been retired since April 17, 2020 and therefore request an update for my monthly social security check which deduct the IRMAA based on my 2019 income.
    My Medicare number 4P36-X48-EP53
    My SS is: xxx 3736
    Thank you, Eddy Chu

    • Vonda

      Hi Eddy, thank you for using our blog. To determine if you’ll pay higher premiums, Social Security uses the most recent federal tax return the IRS provides to us. If you must pay higher premiums, we use a sliding scale to make the adjustments, based on your modified adjusted gross income (MAGI). Your MAGI is your total adjusted gross income and tax-exempt interest income.

      For details regarding an appeal, check out the factsheet: What You Can Do if You Think Your Medicare Income-Related Premium is Incorrect.

      To report a Medicare Income-Related Monthly Adjustment Amount Life-Changing Event, complete and return the form to your local Social Security office. We hope this helps.

  9. Genung G.

    Curtis and Patricia Genung
    December01,2020
    Your letter dated Nov. 25 2020 indicated a monthly benefit reductions due to the IRMAA tax filing 2019. Our income increased last year because of a one time land sale which also resulted in another land purchase. Our income under normal circumstances would not have gone up from the previous year and will be somewhat lower this year due to a job ending. I am appealing your decision. Please advise. Thankyou Curt and Patricia Genung

    • Vonda

      Hi there. Thank you for using our blog. To determine if you’ll pay higher premiums, Social Security uses the most recent federal tax return the IRS provides to us. If you must pay higher premiums, we use a sliding scale to make the adjustments, based on your modified adjusted gross income (MAGI). Your MAGI is your total adjusted gross income and tax-exempt interest income.

      For details regarding an appeal, check out the factsheet: What You Can Do if You Think Your Medicare Income-Related Premium is Incorrect.

      To report a Medicare Income-Related Monthly Adjustment Amount Life-Changing Event, complete and return the form to your local Social Security office. We hope this helps.

  10. Thomas Y.

    Your letter of November 25, 2020 stated that my
    Medicare Part B IRMAA for 2021 was based on
    my 2018 income tax return rather than my 2019
    income tax return, which is a deviation from past
    years. My 2019 gross income was $11,064 less
    than the my 2018 gross income , which would
    lower my IRMAA adjusted Medicare premium.
    The income reduction was due to the MRD
    from my IRA. Please advise.

    • Vonda

      Hi Thomas, thanks for using our blog. To determine your 2021 income-related monthly adjustment amounts, we use your most recent federal tax return the IRS provides to us. Generally, this information is from a tax return filed in 2020 for tax year 2019. Sometimes, the IRS only provides information from a return filed in 2019 for tax year 2018. If we use the 2018 tax year data, and you filed a return for tax year 2019 or did not need to file a tax return for tax year 2019, call us and we’ll update our records.

      You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

Comments are closed.