This Fall, Fall Into an Online Account with my Social Security

happy woman outside  with lap top

As the sounds of summer quiet down, and the air turns cooler, you’ll want to check out your favorite football team, check your furnace settings, and check your earnings in your Social Security Statement online.

Opening a free my Social Security account is convenient and secure. Once you establish an account, you’ll have access to a wealth of information. For example, you can get an estimate of your future retirement benefits, get an estimate of your benefits should you become disabled, and verify your earnings history.

Are you a person who prefers to read materials with paper in hand? Fear not, as my Social Security allows you to view, print, and save your full Statement. This option is especially important, because we only mail paper statements to most beneficiaries every five years.

If you’re already receiving benefits, my Social Security is also a great tool! Once you establish a my Social Security account, you’ll be able to change your address or update your direct deposit, print a benefit verification letter, get a replacement Medicare card and a replacement SSA-1099 or SSA-1042S statement.

While you’re visiting www.socialsecurity.gov to establish your my Social Security account, you’ll want to check out our new redesigned website. We’ve changed the look of the site based on your feedback and made it easier to navigate and more accessible on mobile devices.

Establishing a secure account on my Social Security has never been easier and can be done in as little as 15 minutes — so there’s no reason to delay. You’ll be asked some basic questions to verify your identity. Then you’ll choose a user name and password. Pretty soon you’ll be registered with full access.

At Social Security, our highest priority is protecting the privacy and security of the personal information we maintain on you and almost every American, so you can rest assured that doing business online with us is both safe and secure.

When the leaves show brilliant shades of red, orange, and yellow this fall, you’ll want to show that you’re part of the nearly 21 million people who have chosen to establish my Social Security accounts at www.socialsecurity.gov/myaccount.

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42 thoughts on “This Fall, Fall Into an Online Account with my Social Security

  1. Dear Mr. Walker, I.m sick with an Inguinal Hernia it about big as an Pine Apple , you may see a bulge under, pants , it is horrible , but I do not have the Part B- the SSA. are refusing to render it to me the other half .

  2. I already have an e-mail and password with Social Security, can’t I use the same information for my Social Security.
    Respectfully, Leonor DiGeronimo

  3. I have tried several times unsuccessfully to set up my Online account. I think some of the questions asked may contain inaccurate information. Is there some other way for me to establish an Online account?

    • Ken, we are sorry you are having difficulty signing up for your my Social Security account. For assistance in creating an account, please call us toll-free at 1-800-772-1213. After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account. Sometimes it might be best to visit your local Social Security office for further assistance. We hope this helps.

    • Great question. If the IRS and several other high profile Fed agencies have been hacked, I wouldn’t count on it! I already know the Russians and Chinese have my family data, because we were Fed employees!

  4. Dear Sir/ Madam,
    I’m a retired American living abroad, I opened a SS online acct around 2009, several times I tried to get in my acct but the system somehow is rejecting me.
    Is there a way to know why is this happening.
    I appreciate your fine help on this matter.

    • Enrique, No one at SSA or elsewhere can give you a 100% Hacker Free Guarantee. How could such a thing be possible? Apart from this, we are still the United States federal government, unchallenged as grade technology security and maintenance for all of the personal data archived about SSA Retired non-govy workers who paid-in Social Security Taxes over the years of their work history. Of course ALL available secure and Hacker prevention tools are in place, constantly monitored, and invasion will be detected immediately if ever the system is tampered… but I’m sure you MUST also know that NOTHING THESE DAYS IS INVINCIBLE. NO ONE’S COMPUTERS ARE EXEMPT FROM hacking. If man created it, other men can find a way to sabotage it… undeniable fact. That’s why have such a huge technology budget for U.S. Defense and Active military.

      Since Sept 11th the lesson has been harshly learned throughout the world… ANYTHING can happen, ANYWHERE… so best technology, best qualified and trained technicians, are employed at SSA (you should go online and look at the technology education, practical experience and security checks candidates for hire at SSA in IT must meet. WOW. Seems they can do no more than that but eyes and ears are always open for suggestions from users like you and me, so don’t be shy if you have ideas. ALL genius technology is initially born from someone’s seed of an idea.
      Ciao!

    • Thank you for using our online services, we really appreciate it. If you are having difficulty with your personal my Social Security account, you can call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance. We hope this helps.

  5. Are we American citizens living abroad ever going to be able to open a MySocial Security account? System always rejects us because we are abroad. Thanks.

    • Hi Gil, we appreciate you trying to use our online services. At this time you must have a U. S. mailing address to create or to access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local U.S. Embassy or Consulate for any assistance related to your Social Security benefits

      • It could be argued that people residing overseas have a greater need for online services. As someone in this situation, I would like to recommend that online services be made available to those residing overseas as soon as possible. Where I like I need to call an international number to get assistance or ask questions. This is quite costly.

      • Sir: I called the help desk several weeks ago and they told me to contact my Embassy (I’m overseas). Told me that the SS folks there would be able to give me a 1 time activation code to set up my account after seeing a picture ID along with my SSN. I’ve queried the SS office here in Manila about this…still waiting for a reply. From what you are saying, it is not possible to do this. Which is the correct guidance?

        • Hi Mike, thank you for using our blog to communicate with us! We’ve confirmed with our operations department and at this time individuals living abroad still need to have a U.S. mailing address to create a personal “my Social Security account”. For assistance with your Social Security benefits, please continue working with the U.S. Embassy in Manila. Also, our Office of International Operations (OIO) home page provides more information to assist our customers living abroad. We hope this information helps.

  6. This is good news as it helps when everything is in one place and you can easily access your information. More and more people are doing all their business online now, so it makes sense that you should be able to access your social security online. I will set up an account and I also need to order a new card so hopefully that will be a quick process.

    • Thank you for using our blog to communicate with us Teresa! The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. For assistance related to your Social Security benefits, please contact your local U.S. embassy or consulate.

      • That is strange because I opened a My Social Security Account from Vietnam where I live and have been able to access it until the new phone verification system started recently. I don’t understand why overseas residents are discriminated against because certainly the technology exists to allow international phone numbers to be used in this type of system.
        The Manila Social Security office is excellent but I miss being able to log into my personal S.S. account.

        • If your cell phone can receive texts, you will still be able to access your account but keep in mind that your cell phone provider’s text message and data rates may apply. If you are overseas and cannot receive text messages or are concerned about roaming charges, you will not be able to access your account. Our webpage Services Around the World provides important information for our customers residing overseas.

          • Data charges are not the issue. The verification system will only accept 10 digit cell phone numbers and my phone has 11 digits which the system does not accept. “Please enter valid phone number” error.

  7. I live overseas and I have had a My Social Security account for some time, However, with the new cellphone verification system I cannot access my account because the system only accepts 10 digit phone numbers and numbers with a country code have more than 10 digits. This seems very shortsighted and provincial and has dropped thousands or not tens of thousands of overseas beneficiaries from accessing their accounts. What gives? Surely you can do what my banks and credit companies do and accept international phone numbers. This is 2016 and this technology has been in place for a decade or more. Thank you and I look forward to your reply.

    • Hi Thomas, if your cell phone can receive texts, you will still be able to access your account but keep in mind that your cell phone provider’s text message and data rates may apply. If you are overseas and cannot receive text messages or are concerned about roaming charges, you will not be able to access your account. Our webpage Services Around the World provides important information for our customers residing overseas. Please contact the nearest U.S. embassy or consulate for assistance related to Social Security benefits.

      • Did you even read my reply? Once again: The My Social Security phone verification system only accepts 10 digit phone numbers and most overseas numbers have 11 or more digits. Please address the actual issue I am discussing here. Thank you

      • Once again, the issue is not date charges or not being able to receive texts. The issue is that the My Social Security verification system only accepts 10 digit phone numbers while my phone, and most overseas phones, have 11 or more digits due to country codes. When I enter my cell phone number I get a “Please enter valid phone number” error because I have more than 10 digits. Please address this particular issue rather than a general reply which does not address the specific issue. Thank you.

        • We apologize for the misunderstanding Thomas. The reason that you are getting the error is because “my Social Security” does not support cell phone numbers more than 10 digits at this time. We currently support international phone numbers only if they are within the North American numbering plan of 10 digits. For more information about the use of a cell phone with my Social Security, visit our Frequently Asked Questions web page.

  8. I am dismayed that this problem regarding foreign cell phone numbers is not addressed in a more professional manner. You constantly repeat in each answer that the person must have a 10-digit cell phone number when people here are telling you that they live abroad, like myself, and exceed 10 digits because of the country code. My only solution will be to have a msg sent to a family member in the USA who receives the code on their US cell phone and then forwards it to me. In this age of online everything, doesn’t the SSA realize that there are 100s of thousands of Americans living abroad who now only have cell phone numbers in the country they live in? This had nothing to do with roaming charges, etc. This has to do with FOREIGN cell phones that have more than 10 digits or require an international country code in order to function. Like those above, I am very dismayed by this new measure!

  9. The 10-digit requirement for the cell phone number to login is very shortsighted in a global world and basically excludes all of us that are US citizens living abroad. We all have local mobile phones,so the website should accept +country code followed by cell phone number.
    Please do not reply with the copy-paste mantra we have been seeing above. Do something……

  10. Sir: I live in overseas and if I can’t access in my Social Security account at this time under this new signing up situation.To be frankly to ask this question,
    Do I still get pay anyway even I can’t access my account with SMS verification.
    Best Regards,

    • Hello Lydia, your Social Security payments should continue, regardless of whether or not you have access to your account. We would like to let you know that we removed the requirement to use a cell phone to access your my Social Security account. In addition, we ask our beneficiaries living abroad and needing assistance with their Social Security benefits to contact the nearest U.S. embassy.

    • Hello Regina! If you are having difficulties with your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Sometimes, it might be best to visit your local Social Security office for further assistance.

  11. If I live outside the US and receive benefits, how can I set up a Social Security account to review my data? The online application requires a US address.

    Assistance would be helpful

  12. Americans living overseas cannot open a My Social Security account. I visited the US embassy in Bangkok and the representative didn’t even know what the account is-much less offer assistance. This is not an embassy problem-it should be solved by the US government by making access to the account available for American residing overseas. Please fix this problem. Also, if we move to a new address while living overseas it presents a problem of not getting our verification letter from SSA. Thai post offices do not forward any mail. Is there a form I can use to notify SSA of my new address?

    • We apologize for the inconvenience James, and appreciate you trying to use our online services. At this time you must have a U. S. mailing address to create or to access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact the local U.S. embassy or consulate for any assistance related to your Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this information helps!

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